Giant Eagle Supermarket

"Always clean, usually has good sales & i very much appreciate that they have a water jug refill machine. Cashiers have always been friendly & helpful."

"I went into the store 15 minutes before closing time and the cashier was as pleasant if he just got there."

"Really need to update the self checkouts. they constantly act up. First put item in checkout area, then remove item..blah blah blah...every person in front of me and there were alot of them had one or multiple issues while attempting to checkout"

"I have been coming to this Giant Eagle location (North Versailles) for some time. The other day I was in the store in self checkout. I scanned and checked out my initial order. An employee also had to come over and assist with checkout. Everything went through , I paid for my items. Then remembered I forgot something. I took my paid for items and placed them on the floor because you can not proceed with another order until the items are removed. I scanned my couple items, paid for it and completed my order. Before I could even walk away from self checkout, an employee approached me stating that I only purchased a couple items but I have several bags. I proceeded to show that yes I did purchase these items just now. But his question was not about those items but my first order. In front of other patrons, he felt he needed to check my bags and my receipts because he felt I was stealing. Meanwhile, he was the one who assisted me with my first order. No one else was checked or watched. After he saw that I had my receipts for both orders, he didn't even apologize for accusing me of stealing. I very much feel this was racially motivated. I went to the service desk to make a complaint. The employee decided to lift her head from her cell phone long enough to acknowledge my presence. I explained what happened and wanted to speak to a manager. She stated that the only person that was over there that would have done that WAS the manager. I was then looked a with a blank stare and I realized I would get no assistance with what had been done to me and my two children. We were embarrassed and angry at the wrong that had just been done, and no one there cared! I called once I left and speak to someone named Jerry, who stated there isn't a manager there. Now, I've also been lied to as well. Never again, will I step foot in an establishment that would target a family and no one there cared that it happened. It is unfortunate that in 2023 this is the nonsense that continues."

"Nothing wrong with the employees at this location. But as a company and grocery store, Giant Eagle is horrible. Come to expect better based on competitors I've often gone to (Kroger, Publix, Wegmans)."