Goodwill Retail Store and Donation Center 1010 York Road, Towson, MD 21204

"Great Store. The manager Donald was very helpful. The young men from the back even helped me carry items to my car. Will be back to this location. Store had a lot of options ."

"Not the best goodwill.around. The store was messy and dirty.Very small/Poor selection (most of the furniture was broken or not worth being sold). And the staff were not happy to be working. IMO asking an injured customer on crutches to put an unwanted item back.on the shelf is not exactly good customer service. Will stick.to the other locations."

"Store empty and over priced. The male that works there is creepy and thinks it appropriate to follow people around trying to engage in conversation and 2) comment on the things that people are buying. The entire staff other than the processing team all stood at the register “Posted up” talking about what money they were going to exchange out the register coupled with having prolonged conversation while I’m being checked out. Meaning; the staff who was checking me out stepped off 3 times to continue her personal conversation with the other team members. I love camaraderie at work but it becomes a problem when that is more important than taking my money and letting me go. Overall underwhelmed!"

"Went in and immediately noticed prices were super high(basket with original $8 new sticker from big lots that they marked UP to $15 even though it was scuffed. I found a half decent office chair that I've been hunting for a deal on and once I got it to the front the employee could not scan the sticker. After a couple of employees tried to ring it up a few minutes later the manager of some sort Lawrence came out with a new sticker with a higher price tag and accused me of swapping the tag... Maybe someone did that before me but that's not my fault. He was extremely rude and no professional. I don't recommend this location all. Overpriced and rude. Sorry for trying to make a honest purchase"

"I hadn't been to this location for awhile and sad to see how much they are pricing items up now. I am not someone who usually gripes at Goodwill pricing up some things, they always miss ALOT but this was literally every other item marked up at their 'boutique' prices. Bare minimum an item should be a significant discount from what you could get it for new at the store. Pictures to show what I mean. I still found items to purchase but it makes me hesitant to come back to this location. I don't want to overthink my thrift purchases because of the price. They aren't paying for their inventory!"