Jiffy Lube

"Came to get an oil change on my 2011 Kia soul. It is a manual stick shift. Upon getting there was recommended and told I need a automatic transmission flush which is not the case cause I have a manual transmission and then afterwards upon service completion my car would not shift barely at all and it was shifting beautifully before it got there. Brought it right back and tthey did something idk what but afterwards fixed it so it was shifting again and made me look like I was lying. Mind u my wife saw the whole thing. Especially when I couldn’t shift into gear after the oil change. They messed up my car some how. They didn’t even know how to drive a manual correctly."

"$50 for a $9 air filter is outrageous. I will have to find someone else to perform the maintenance / oil changes. One dishonest outrageous item leads to many more. Thanks JLube but no thanks I’d rather set the money on fire to heat my hands."

"Every time I go to Jiffy Lube in Aberdeen, they are extremely helpful nice, respectful and they do not try to upsell you. They inform you as to issue that might be presenting themselves, before they become a real problem, even though they do not perform that service."

"Whoever in charge was great very understanding. Don’t mind spending my money once you can explain everything to me very well and that happened so I was able to get my car fixed and out the door I go. Thanks, Jiffy Lube."

"Yes. It was something that I witnessed in how another customer was treated. An older woman had come in for service because her car had alerted her that it was time for an oil change. Dillon, an employee, checked her records and told her that apparently the alert from her car had not been reset after her last oil change which was less than 2000 miles ago. He apologized for the oversight, explained everything to her, reset the alert and sent her on her way, no charge! I was very impressed with his honesty and how well he treated this woman and her car. This could have been an opportunity to take advantage of her, but he chose not to! Great example of good customer service and training! Well done, Jiffy Lube! Well done, Dillon! He deserves to be commended for his integrity and how well he represented Jiffy Lube! I have shared this story with others and will continue to recommend Jiffy Lube to others because of this."