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Gerber Collision & Glass
4113 Amos Avenue, Baltimore, Maryland, United States
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About the Gerber Collision & Glass
Gerber Collision & Glass, located at 4113 Amos Avenue in Baltimore, Maryland, is a full-service auto body shop specializing in collision repair, dent and scratch removal, frame straightening, auto paint repair, and more. Our highly trained staff, including Becky, Rod, and Famous Amos, provide exceptional customer service and ensure that your vehicle is returned to pre-accident condition. We are proud to be I-CAR Gold Class certified, the highest level of training in the collision repair industry.
In addition to auto body repair services, Gerber Collision & Glass Baltimore also offers windshield replacement and repair with high-quality materials and a lifetime guarantee. Our convenient drop-off or mobile auto glass service is available at no extra charge, making it easy for you to get the repairs you need.
If you are looking to sell your repair facility, consider connecting with Gerber Collision & Glass, North America's leader in collision repair. We are committed to standing behind our repair work for as long as you own your vehicle, ensuring that you receive the highest quality service and results. Contact us today to learn more about our Lifetime Guarantee.
Photos of Gerber Collision & Glass
4113 Amos Ave, Baltimore, MD 21215, United States
Opening hours of Gerber Collision & Glass
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Gerber Collision & Glass
"I'm giving it 2 stars because I did get my car back fixed. However, it took months! I made it clear that my insurance didn't allow me a rental car so I wanted to keep it there as few days as possible. This was a very minor accident and only my front left headlight cover was damaged. After bringing it by so they could look at it and determine what party they needed to order they said they'd call me when it came in and should bring the car in to get fixed. Months went by and I didn't hear from them. After calling a few times they finally said to bring it in. My car was there for THREE WEEKS until they finally fixed it and had me come pick it up (and the bill was much higher than the estimate). It's a real shame bc I've had so many good experiences with them in the past but this one really soured my opinion of them. I wish they had contacted me during the process and let me know what was going on, but they never initiated any such call. I've never had an experience like that where it took months in between bringing my car in for them to order a part and getting my car back fixed - all just for a headlight!"
"Terrible they went thru my whole car and stole stuff out of it lefted the car unlocked and tried to say somebody broke in"
"I am completely unsatisfied with service from this place. I was on multiple occasions told one thing that did not happen as scheduled. My thing is if you are unsure or haven’t checked all outcomes please do not tell me something and then make it as if a random issue occurred. When in all actuality you weren’t prepared to tell me what you told me from the beginning. They do not care that the customer is constantly inconvenienced and left with no other options"
"DO NOT DO BUSINESS HERE! Abysmal service! They inflicted additional damage to my vehicle and did not fully repair its initial damages. Unprofessional employees, along with my vehicle being filthy upon pickup. Lied to about repair window. I received my vehicle with scrapes and scratches that were not present upon drop-off. The interior was riddled with scuffs, dirt, and residue. Dents, scratches, chipped paint, and a broken side marker that did not illuminate is how the car was presented upon pickup. Along with the replaced drivers side mirror not being the same one which was initially on the vehicle. With it taking 3+ weeks to repair the initial damages, my insurance would not provide me with a rental for the extended period of time it would take to properly fix my vehicle. Along with the additional damages added to the car. Your vehicle is left to be parked outside on a crowded street. I know for a fact that the extra damage to the exterior of my vehicle was from a lazy employee with an ice scraper, as it snowed during those multiple weeks. Let's not forget the interior damage... This corrupt body shop needs to be shut down! Do not trust your vehicle with this fraudulent business."
"I gave a good review my first visit because the gentleman that took pictures of my car was very helpful and polite. However when I went to turn my car in they held it for a week. I called that Friday to see if it was ready. That is when they said they couldnt work on my car because it looked like I had been in another accident! Mind you my vehicle is used! They could have called me earlier that week so I could pick my car up and would not have had to waste over 100.00 in uber rides! They did absolutely nothing to my car but mark it up!! Here are a couple pictures of "why he couldnt fix my car"! After being in an accident when its not your fault you get frustrated and you'd think these people would be more helpful but they just added on to the money I have lost due to this accident I didnt cause!"
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