Staples

"Disaster. First time visit after COVID-19 crisis. Oh, boy!! What a change ! A guy at the printing, etc department was going to accept my order for lamination but said he cannot guarantee my card will not melt. I was speechless. Just think about it. The business guy takes your money but has no clue if he can return your product in one piece, and can't even understand that he can call and ask for help, look at the lamination machine and read what is acceptable. No resourcefulness at all, no thinking. I don't even want to talk about how easy it was just a few years ago. I used to come and get my little things laminated right on spot without need to place orders and wait 24 hrs! Everything was effortless and staff members were able to do the job! Also, prices up like nuts! I paid $8 for a tiny pack of self- adhesive business card pouches. The same product is more than half less on Amazon! What a mess!"

"It was my first time using a fax service and got it wrong (haha). Good thing a staff member helped me go through the process. I wish I had taken your name sir. You've helped me a lot!"

"Came in the store needing to print 100 flyers front & back. But my mind was all over the place, but I received the best customer service today from a young lady named Toffy who literally did everything for me. Haven't experienced this kind of patience and good customer service in such a long time."

"I came here to have a map that I owned laminated and a calendar blown up and laminated. The people are kinda nice but they are understaffed so the store is unkempt, the wait is long and things don't get fixed like it needs to be. They lost my document, after I paid extra for express, after waiting 15 minutes looking for it and waiting an extra 15 minutes for them to print one from the internet and laminate it all over again. They found my map!! And reduced my cost considerably. So I left happy and even bought some extra stuff (I was so happy to get my map back!) But I still had to wait 25 extra minutes so the rating will stay the same."