Brick Bodies,

2430 Broad Ave, Timonium, MD 21093, United States

"Decent gym, poor customer service. Most of the times folks at the front desk won’t say hi, just ignoring you while you scanning your membership card. After talking to a shift manager, nothing changed"

"I’ve been a member for over 5-6 years, this place used to be good, they use to value their members by giving discounts if you refer someone! Now these days they give you some points, funny part is I try to take my son to the gym which originally the person who signed me up says you can bring the guest, so last time they redeem all the points I used to have and they told me I have to pay $20 each time I’m bringing him in. What a joke! Im planning to leave this place after all these years, my family and friends planing to move out of here."

"RUN. Horrible management, no customer service at ALL. Nearly impossible to cancel… In June I suffered a moderately severe concussion in a BB pool during a class. The instructor never noticed I hit my head. I reached out to management and nobody ever followed up. I emailed AND called multiple times. Finally after weeks of being ignored I requested my membership be cancelled. Nobody responded. By September. I called the 833- customer service and they told me to use the link on website to request a cancellation. It went through and I received an email confirmation. Then I was hit two weeks later with an “annual fee”. I called. Was told management would call me back. They didn’t. I emailed. They never emailed back. It is now December and my membership has FINALLY been deactivated after months of being billed for a gym I wasn’t even going to. The management here is awful. I do not recommend."

"Love this gym their turf area is nice and spacious. Locker rooms are big and clean. And I love that they have a boxing room. Overall it’s one of my favorite gyms by far has everything you could need & want!!!"