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Koons Collision Center of Baltimore
6970 Security Boulevard, Woodlawn, Maryland, United States
About the Koons Collision Center of Baltimore
Koons Collision Center of Baltimore is a trusted car repair and collision center located at 6970 Security Boulevard in Woodlawn, Maryland. Our team of experienced technicians is dedicated to providing top-notch service and restoring your vehicle to its pre-accident condition. From minor dents and scratches to major collision repairs, we have the expertise and state-of-the-art equipment to get the job done right. Visit us today for all your auto repair needs.
Photos of Koons Collision Center of Baltimore
6970 Security Blvd, Windsor Mill, MD 21244, United States
Opening hours of Koons Collision Center of Baltimore
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of Koons Collision Center of Baltimore
"With this company, my experience has been the worst by far. My car had dropped off at the end of June, and I didn't get it back until November—nearly five months later. Even though my car was ready weeks before payment, they wouldn't release it to me until they received full payment. I now have all of these issues: my back door won't lock from the inside or the outside, the gas tank wasn't installed correctly, and my wheels aren't aligned properly. I am currently required to repeatedly contact Jeff Russo, who is the most impolite and disrespectful person I have ever encountered in my entire life! I wouldn't recommend anyone to take their car to this place! You won't receive your car for months and the car more thank likely won't be fixed properly. BEWARE!"
"Steve and his team did an outstanding job. I was updated on progress constantly and received my car in great condition. I would recommend 10/10"
"I had my accident back in December and didn’t receive my car back nearly 6 months later! I was super patient and nice; calling sparingly as to not annoy them. Never getting an in depth conversation about what was damaged, no pictures, just a list of parts that they needed and warranty info. I hit a curb and the first quote was 6 grand. Then the next thing you know it’s 18k popped up at the last minute months later (not suspicious at all). After COUNTLESS lies of the car is almost ready. I had to call the manager to see if he could get some actual answers. The guy working on my car had the nerve to snap at me and say “thanks for throwing me under the bus”. Not to mention I got my car back like this (photos added), the car groans when reversing up the slightest incline, and it rocks back and forth sometimes (I’m guessing that is the suspension). The point being GO ELSEWHERE..PLEASE DO NOT COME HERE!!! PS Koons: tell your service department to invest in seat covering so you don’t damage/scuff up the seats like you did mine!! Why do I have to mention this?"
"Business do not communicate, vehicle repairs are taking longer than expected everyday vehicle should be ready tomorrow have to call two times a day for update.. would not recommend."
"I dropped my car off as scheduled in March and was told repairs would be completed in a couple of days. Over 2 months later and my car is still not completed. I have been lied to, given false information from management."
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