KIDS FIRST Swim School - Cockeysville

"We went for swim lessons with our grand daughter and it was wonderful! Mr Dave is excellent with children. Very patient and understanding! She learned allot and had fun! Definitely 5 stars. The price is extremely reasonable too!!!! Thanks for a great experience!"

"I went to this business for the first time for my baby’s swim lessons and I was disappointed as soon as I walked in the door. The place is old, run down and dirty. There were piles of overflowing trash in the main lobby area and broken furniture. The large women’s changing room had limited seating and only one small place to change your baby’s clothes/diapers. All the changing areas in general just looked old, neglected and dirty. As far as the actual swimming lessons, they were satisfactory and the instructor was hands on and showed everyone individual attention. I won’t be booking additional lessons packages with this particular location again. It’s possible that some of the other locations may be in better condition than this one."

"No results. My kid did two rounds at level 1, and he has grown 0 and has 0 new skills. They won’t push the kids to add a new skill, such as putting face underwater etc. Growth seems optional here. My kid had a great time splashing around however. One flaw with this place is the design of the pool. All kids, no matter how small can touch the bottom during the whole lesson. While that seemed great to us at first, we soon realized that he is just wading back and forth and is not being challenged."

"Signed up for a set of 6 semi private lessons with them, a few of those were canceled last minute, once we went in to find out there was no instructor available that day and once they reached out to let us know the pool heater was not functioning properly. So really out of 6 classes we got 4 and I was never able to reschedule the 2 classes my daughter missed. The owner wanted for us to join regular classes for make ups and that’s not what we signed up for. Really hard to get a hold of them on the phone but I should’ve known that from the start since I had the hardest time signing up because they rarely answer the phone. I should have a credit for 2 semi private lessons but they don’t refund and wanted me to sing up for another round of 6 so we could get the discount for the 2 missed classes. A joke!"

"Do not go here. We had our son signed up for lessons. We go on a Sunday and no instructor showed up. We then tried calling for the next week and a half and no one answered and their voicemail was full. Due to the lack of being able to reach them/no show from the instructor, we wanted a full refund. Finally was able to talk with someone and they said they have a no refund policy that we signed. Thing is we never signed anything. The person said oh well it’s all over the facility. I’d take my kids elsewhere."