Apple Honda of Hanover Service Department

"Had a very good experience with Express Service today. Work was done more quickly than anticipated and cost less than originally estimated. Service advisors were very pleasant and efficient. Free car wash was a very nice bonus!"

"I got there 20 mins before my appointment for my stickers, they took my car inmidiatly and I waited for 2 hrs until someone told me they have to replace the plate bulb and that took them 25 mins. And BTW every body looked annoyed or mad."

"The sales associate we worked with, Joseph, was very honest and easy to deal with. He listened to what we wanted and found us the right fit for our needs and wants. The only reason I didn't give a 5 star was because car buying always takes a very long time. Joseph was awesome!"

"I had a great experience at Apple Honda. My battery was not charging and they got me in immediately to look at it, found it was the alternator. I had to leave the car overnight. Since I had no transportation, Jordan arranged for drivers to take me home and next day picked me up to bring me back to get my car. Service was over and above. Very professional and seemed to be interested in my satisfaction. Well done!!"

"Apple has taken over a previously-existing store, but they don’t care to keep the previously-existing customers. The service manager actually told me they they don’t want to honor any existing promises (like free inspections or free oil changes), even though the cost/benefit of these would skew heavily in favor of benefit and generating good will and returning customers. As it is, there is NO incentive to bring my car back to the dealership for service, and since I always buy used, I can get a Honda anywhere. Apple has shown me they don’t want my business. I don’t go where I’m not wanted."