Horizon Goodwill Retail Store

"No public restroom but a huge restroom painted sign on the wall. Guess were free bleeding today. Appreciate you supporting women"

"Prices is extremely high for donated items. The prices they charge it's better to go to a regular store to buy. We shopped Goodwill for years this one whoever does the prices has lost touch with reality. The mark up is extremely expensive. Management needs to find other people to do the prices. These items on the store does not cost goodwill at all they get these for free. They also will dump your donated items in the trash I watched them dump a art stand that I donated in the the trash and it was like New. Just go to another thrift store if you want to get good deals or Facebook marketplace."

"Was a bit disappointed. Was informed upon checking out, that they don't provide bags and you're expected to bring your own. Wasn't very organized. Not much of a selection. Prices on some used items was still quite high in my opinion."

"Great place to find about anything but the prices have gone up. For low income families the prices are not friendly. Prices should be a whole lot lower. Some of the items you donate they trash. So ask before hand what they will accept before you watch them throw your donation in the dumpster. Most of the workers are very friendly."

"I do not recommend shopping at this Goodwill. The customer service I experienced was horrible. Kayla, an assistant manager, was extremely rude to me for no apparent reason. Immediately upon approaching her for assistance, I could tell she was easily irritated and just mean. I witnessed her being rude and brash with other customers too asking about dressing rooms. Not sure if she's having a bad day, but I will never shop at this Goodwill again. I hope the manager at the time, Duane, reviews the security cameras they put in place because Kayla tossed their store phone at me out of exasperation in me asking her to contact one of her employees who currently wasn't working but who knew the location of where my wedding photos that I accidentally donated were. Kayla could not locate them and did not want to call the employee to ask her where she left the photos. Spoiler alert, the photos were on Duane's desk. Go figure. Guess she didn't look terribly hard. Duane was of no assistance, he didn't care about my complaint about his employee acting EXTREMELY rude to me. He just sort of stared at me. Wow, what a shopping experience. Stay away from grumpy Kayla and no help Duane. Stay away from this Goodwill until they get some better help. It is possible to work in retail and be kind to customers that are just looking for assistance or asking a simple question."