Midas

"Im not often inclined to leave a review but the encounter I had with the gentleman at the front desk this morning was extremely unpleasant. I have been coming here for years and this is the first time I’ve seen him. He was very rude about me not booking an appointment correctly online. He asked what time I booked it the day prior. I told him at 6pm after I finished my shift at work. He said, “well we’re not open at 6 so how could we have confirmed it?”. In my opinion why have an option to book online if a REAL person must confirm it? And why does the website say you will get a response within 30 mins if someone has to confirm it in real time??? Then he suggested with an attitude that I leave my car there for when the garage cleared up and when I asked for an estimate on how long he thought it would be, he responded with, “how am i supposed to know? It depends”. I had to just walk out. He needs customer service training. Very very distasteful. I ended up going to JiffyLube on Cottman and got my oil changed in less than 20 mins."

"Worst place i have ever been to. I really dislike this business and would never recommend it. I brought my car in for an alignment and ended up costing me thousands of dollars. The staff, i believe, a manager, was so eager to add stuff onto the bill and get me to buy new tires. I'm a young woman, not very knowledgeable on cars. I brought my 2012 dodge for an alignment. I left with 2 loans nearly 4000-5000 dollars together. My mom was ferious with them and me. I am young. It was my fault and responsibility for signing up for it. The staff obviously took advantage of that fact. My life was so difficult trying to pay those loans down, and it all stemmed from money hungry manipulative midas staff. I would never come back here."

"Took my car in for an inspection and ended up costing me $3500 because it needed some work. I was fine with that . When I got the Jeep back it had a weird noise coming from the front end. Took it back when the mechanic went for a test ride with me he told me they only installed 2 of the 3 motor mounts. Went back to the shop where the put it on the lift to see if something was rubbing then the told me they put the wrong size tires on. The manager tried to make it right and put a axel on but didn't fix the problem that started once they put there hands on it Now they are saying it's the Trans making noise. BAD MECHANICS all they are in for is up charging you."

"Great service! We keeping going back due to their honest and genuine services. They will make sure your vehicle is repaired correctly. Thank you for the amazing services. Jordan is the best and so is the crew he has in the shop."

"This place was conveniently located near my residence and I came right in and they were able to assist me. I was getting new tires and I completely forgot that I left one of my old tires at home (I had a spare tire on at the time). Ray (I think that’s his name) offered to drive my home to get the tire, which was incredibly nice of him. The service was good and we were out of there in a reasonable time with 4 new tires. Ray is a good man who takes pride in his job."