Sarku Japan,

10300 Little Patuxent Parkway, Columbia, MD 21044

"They are sooo rude. They have such attitudes it’s so annoying. From ordering your food to the chefs. I asked the chef can he get chicken from another part of the pile of chicken bc he dropped shrimp right next to the chicken he was about to grab for me, and I’m allergic. He gave me the worst look and rudely put the chicken on my plate and walked off. I wasn’t rude or anything I just asked if he could grab it from the top since I’m allergic! What the hell is wrong with them??"

"We ordered a chicken bento box. My son doesn’t like rice. I told the gentleman at the counter no rice, please. He rudely snapped back at me so you just want chicken plain? No vegetables or sushi or dumplings? I politely replied he wanted the full bento box but just no rice. His rude response was so what do you want?!? I patiently repeated everything the bento box comes with except rice. His response was again “so just chicken”. Finally got that cleared. Then I ordered a California roll. His response was “there is already California roll in the bento box”. Yes- I know that. I patiently tell him the bento box is for my son and the California roll is for me. Meanwhile the line to order behind me is growing. In the end, the food was just meh. I guess they don’t have to try since they are in a busy mall food court, but still!"

"I placed an online order only to receive half of what I paid for. I ordered Beef and shrimp which the recipe clearly said that. When I got home all I recieved was a plate full of rice very little and I mean very little beef and veggies, no shrimps at all. This was shameful, to me it did not seem to be a mistake. I say this because I had rewards points that allowed me to get a free teriyaki chicken with an additional $5.00 off my meal. Did they not think I deserved this deal, I ordered at this location enough to deserve all the rewards that are afforded to me. Shame on you for treating your customers this way. Check your food before leaving if you ordered online because I didn't."

"Food was bland and dry. I asked before leaving counter for sauce poured over it 2x an I had to still get soy sauce packs because they were stingy with the sauce. What’s the point of offering sauce if you gonna be pety. What are you making the sauce for if you not gonna use it or give half a teaspoon to customers??? The grill needed cleaning it was too much char mixed in the food. Paid almost 10.00 for everything an was not satisfied an will not return."

"Used to eat here a lot but it looks like they're doing a lot of business so they have started ignoring the customers. They kept increasing the prices and they have become rude and ignorant, they will just ignore customer's request and if you ask them to fix something they will show attitude. Will not recommend this place to anyone, anymore."