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About the McDonald's
McDonald's is a well-known cafe, food, restaurant, and store located at 854 Jefferson Pike in Knoxville, Maryland, United States. Our Terms and Conditions have recently changed, so please review them before ordering through our Mobile Order & Pay app on iOS or Android. You can enjoy your food exactly how you like it with our convenient location amenities, including McDelivery through DoorDash, Uber Eats, Grubhub, or Postmates. Our menu items vary by location, so be sure to check the McDonald's app for availability. You can also register your payment cards in the app for easy ordering and payment. Our priority is the health and safety of our employees and customers, and we have implemented various safety measures in response to COVID-19. Visit our website to explore job opportunities at McDonald's restaurants near you. Come visit us for quality food, quick service, and affordable prices. We look forward to serving you at McDonald's!"
Photos of McDonald's
854 Jefferson Pike, Knoxville, MD 21758, United States
Reviews of McDonald's
"Worst staff and management I have ever experienced at a McDonald's. Waited tonight for 15 min for a drive thru order. Watched them serve about 10 people before us. They clearly forgot to bring our bag. When manager brought out bag, she basically shoved it at me and briskly walked away. NO apology for wait and was rude and dismissive when I told her they need to work on the order that they get the food out when she was walking away. When I checked the bag, the fries were soggy and cold. So I walked into the restaurant. Saw the manager and told her the fries were cold and I needed new ones. She IGNORED me and walked to the back. Then I asked another worker. As I did, the manager yells at her from the back...DO NOT GIVE HER THOSE FRIES. Then the manager spoke to another worker in the back. He came up to me and told me if I wanted fries to sit down and wait for 3 minutes. Rude all around, terrible food. NEVER going back again even though its the only one close to home."
"This location has two employees that need to be recognized during rushes around 9:40pm. Jey and Blake efficiently gave great service and went above and beyond during the rush for the drive thru and the lobby for every order. I'm door dashing around 12:45 am, back at this location. Even the overnight crew of Courtney and another nameless person who both went above and beyond to assure the customers order and my order got done in a timely manner. They should be rewarded for the way they are handling this location."
"I Order a double filet o fish meal with extra tarter, chicken Sandwich, and a Double quarter lb. I get home the double filet looks like this. It is cold. So you took another filet sandwich took it out of the bin put it on my same old sandwich with no extra tarter. The order taker he was rude! I see nothing has changed over the years."
"Order was wrong but not too bad. Asked for 2 large meals with sweet and and the drinks with no ice. We get up to the window after ordering and the lady who took our order asks us what size drinks we got. Did you not just take the order or have it on the screen? I advised I had a large and my wife.... and she slammed the window shut. I said excuse 3 times, getting increasingly louder each time while she was about a foot and a half away and she refused to look back in our direction. She fills our drinks which we asked for no ice and there's ice. Then all the fries were medium and there was a LARGE BUG in my wife's drink. Never again with this McDonald's. Couldn't pay me to go back there."
"Excellent! Most consistant chain world wide. 2x quarter pounder tasted fantastic. Although a little too well done (edges were pressed down hard and a pinch chared)... it is at least fresh now! They are using thinner patties and im assuming to cook them faster and thorough. I liked the old fatty ones that were thicker. It does effect the taste. Soda was just ok as the carbonation was gone in 10min... that could just be the mix that day. And the fries were OK. I did order a fudge sunday and it did have hot fudge but the kid overflowed it and turned it into soup. Had to discard some of it. Although it sounds like I didnt like it... it was actually a tasty meal today. I just notice everything and report. It is better than many DC shops and the workers are extreemly helpful and courteous. I will return."
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