Complete Auto Recovery Services 503 New York 17M, Middletown, NY 10940

"Used CAR through Roadside assistance with GEICO, they couldn't have picked a set of hands for help. Thank you so much to Joe who pulled my husband's car out of the snow. We appreciate you greatly."

"I was out of state when my alternator died on Saturday night. The driver, Cet, showed up and was very professional and friendly. He put me at ease from thinking the worst, as my car was going to need to get towed a long distance. I love my car, as l've been all over this country many times with it with no problems until now. I had to make a decision; repairing a premium car, out of state, at a repair shop I don't have a relationship with versus having my car towed hundreds of miles home to my mechanic who is trustworthy...I'm sure you can imagine the trepidation I felt. Cef assured me that my car would be safe and secure until it made the trip home on Monday morning, and that he would probably be the person taking the car. Decision made!!! The friendly representative from C.A.R.S. called me first thing on Monday morning. We arranged things and even worked around some billing snafus. Overall experience was exceptionally positive. These people are good. I feel very grateful that I had them to deal with. Being from a different state, it's unlikely l' ever deal with them again, but if I do need a service they provide, I'll be sure to call on them or refer them."

"My car was towed and they say cash only to take car out! They longer accept cards or credit cards. Ask to speak with boss and Michele said absolutely not. Very rude horrible service"

"10/10/23 Update: Cliff came to my rescue! He was awesome!!!! Unlocked my car in less than 5 minutes. Such a great person!!!! I totally recommend C.A.R.S. Great people!!!! ______________________________________________ I've used them before in the past, they are amazing people."

"My experience with Complete Auto Recovery Services was horrible. On 7/29/22 my stepsons car was towed from Caldor (dept. store) Parking Lot. The sign above stated "no overnight parking" as you can see in my review. We entered the parking lot and ate pizza at the local pizza shop. We then took a walk after dinner to find the vehicle was towed. We were gone an hour and a half. Not overnight. We had to take a cab to the business where they would not release the vehicle unless we paid cash. We had to walk two blocks in a bad neighborhood at night to get $200 cash from an ATM. We are now pursuing legal action against them. If you want a really bad experience use them. If not go find somewhere where you are treated with respect."