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Jim Donnies RV Service Center
1223 Dorsey Road, Glen Burnie, Maryland, United States
About the Jim Donnies RV Service Center
Jim Donnies RV Service Center is a one-stop shop for all your recreational vehicle needs. Located at 1223 Dorsey Road in Glen Burnie, Maryland, this institution offers top-notch car repair services, real estate agency assistance for buying or selling RVs, secure storage options, and a convenient store for all your camping and RV accessory needs. With expert technicians and friendly staff, Jim Donnies RV Service Center is the go-to destination for RV owners in the United States.
Photos of Jim Donnies RV Service Center
1223 Dorsey Rd, Glen Burnie, MD 21061, United States
Opening hours of Jim Donnies RV Service Center
Monday:
08:30 - 17:30
Tuesday:
08:30 - 17:30
Wednesday:
08:30 - 17:30
Thursday:
08:30 - 17:30
Friday:
08:30 - 17:30
Saturday:
09:00 - 12:00
Sunday:
Day off
Reviews of Jim Donnies RV Service Center
"Their inspection service was prompt and accurate. Great service!!"
"Great place and experienced staff. Cost seems very affordable. Will definitely stop there again for RV work."
"Very honest, friendly, and professional staff. I thought I needed to replace a part on my rv and instead of agreeing and taking my money they were honest and educated me on what I had. Two thumbs up to them."
"The staff I dealt with were nice and the store was pretty well stocked. Make sure to research the prices before buying as we noticed some seriously overpriced items. If you want anything done to your RV be aware they will make you come in and pay a non-refundable $150 deposit and then gouge you on the quote for work so even if you choose not to do the work they get paid."
"The experience with Jim Donnie's (JD) went from "sugar to $hit". My wife and I took our newly purchased camper van to this business to get some much needed work done. As we dropped it off on 5/18/2020, we described the issues we had, the biggest one being major leaks when trying to get water into the rv at both connection types. The work load was expected to last for a couple of days and when we called on 5/21/2020 to follow up, they mentioned that the leaks were fixed and that they were waiting for parts to fix other problems mentioned. Since we planned a memorial weekend getaway, we agreed that we will pick up the rv, pay for the entire service ticket in advance and bring it back for completion upon our return. During our trip, we realized that the major leaks were not addressed in full, and that JD seemingly only looked at the city water connection and associated leaks. We brought it back in on 5/26/2020, again detailing the major leaks, and after 1st saying that they fixed it, they stated that service was only done in regards to the city water connection, contrary to our expectations. They promised to fix it along with the other pending services that we prepaid for. Later that day, JD called and described to us that in trying to access our electrical shore connection, they broke the panel cover, however the mechanic said it was dry rotted and minimal force was used to get it open, which shattered the cover. This is where the whole experience went way left!Things to note: when we dropped off the rv the 1st time, there was a small screw in place to keep the panel cover shut, which they removed quick easily and forgot to return in place, so we replaced it before going on our trip. We also knew that this panel cover, though old, was NOT dry rotted and in order to get it open without accessing the screw, you'd have to apply alot of force to do so. The mechanic then said that we would be responsible for the cost of replacing the panel cover, even quoting us a price of $92. We adamantly refused to pay for this replacement, and the mechanic began a verbal confrontation about who's fault it was and who's financial liable for the repairs. The owner then came on the phone, yelling and regurgitating the same points that the mechanic stated and said that either we pay for the repairs or they can try to put it back to how it was. Though we barely got a word in during the belligerent conversation with the owner, we agreed that they would put the panel back in place to the best of their ability. My wife and I were in shock as to the manner in which the owner spoke and was discussing his tone as the mechanic returned to the call. He overheard this and thought that my wife was talking about him and started to direct taunts towards here while I'm telling him to disregard that as we weren't discussing him. He insisted that it had to him that we were talking about and continued taunt her. I interrupted once more and stated that given the tone and flow of the entire interaction, we've decided to cease the continuation of all services and pick up our rv immediately. The mechanic started to apologize and said that he was the nicest person we'd ever met and not one to engage in opposition, which was the furthest from the truth given the conversation thus far. Within 45mins of the cessation of that conversation we arrived at JDs where we were met by the owner who barely spoke at first to let us know that our rv will be ready shortly. After 5mins he returned to the front and engaged in a yelling spat with my wife and I after we opposed him for his demeanor and tone during the phone conversation. He then threatened to call the police due to our "behavior and aggressiveness". We didnt budge and called his bluff about calling that since we knew it was another attempt of intimidation on his part. At this point his tone settled down and he rang up the bill for the services performed for that day, since as mentioned earlier we had prepaid for material and labor for everything else. We will never return to JDs again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
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