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Sudden Impact Collision Center LLC
1102 Crain Highway, Glen Burnie, Maryland 21061
About the Sudden Impact Collision Center LLC
Sudden Impact Collision Center LLC is a top-rated car repair facility located at 1102 Crain Highway in Glen Burnie, Maryland. Our team of experienced technicians specializes in providing high-quality collision repair services to get your vehicle looking like new again. Whether you've been in a minor fender bender or a major accident, we have the expertise and state-of-the-art equipment to handle any repair job. Trust Sudden Impact Collision Center LLC to deliver exceptional results and get you back on the road safely.
Photos of Sudden Impact Collision Center LLC
1102 Crain Hwy, Glen Burnie, MD 21061, United States
Opening hours of Sudden Impact Collision Center LLC
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of Sudden Impact Collision Center LLC
"Maybe you’re unlucky and have experienced bad service, incompetent employees, or uncaring representatives of service providers in the past? I didn’t consider myself unlucky until I made the mistake of bringing my car to Sudden Impact. First, the only thing sudden about the place was the employee’s hand reaching out for my debit card, other than that, I think sluggish impact would be a much better name. Our car was dropped off on 5/28/23 and after 2 weeks, i decided to check in on the progress. I was told the parts were due in next week and received an apology about the wait, little did I know, this was just the beginning of my waiting. The following week I called and was told the parts had arrived and the car was next up on the lift with one ahead of me. The next week I called mid week to see how the car was coming and was told they were very busy and the car wouldn’t be ready until the middle of the following week. This was the same story I got, week after week. I questioned why and pleaded with them but it took over 2 months for the repairs to be made even though the parts were in by week 3. Absolutely, unimaginable how this place stays in business. I guess there are so many unsuspecting folks needing repairs, repeat business isn’t a concern. Well, they won’t have to rely on my repeat business, that’s for sure. To top it off, our car was given back to us with a tire plug in the sidewall and when I asked about them giving us some money towards a new tire, “M” told me he would not and he had pictures to prove the car came in with a nail in the tire. I asked for time stamped pictures, which shouldn’t be a problem as long as he didn’t take the picture with a Polaroid, but he said no, he didn’t have a time stamp. Every picture taken with any modern phone or any digital camera time stamps all photos. This was the cherry on top of our bad luck sandwich. Please, let my bad experience save you from making the same mistake. Do not bring your vehicle here, unless you are a glutton for punishment, if so, Sluggish Impact comes highly recommended by our family."
"I would NEVER recommend that anyone take their vehicle to this shop to have any work done. This shop doesn't care about the quality of their work. Anything is good enough with them plus they did more damage to my vehicle while repairing it and never fixed all the damage from the actual accident. They also ordered and charged the insurance company for Honda parts but installed after market parts. This is a shady operation and they are NOT a pro shop as Progressive calls them."
"I highly recommend Sudden Impact. They were professional, great customer service, and the work on my car was impeccable. I was surprised my car wasn't totaled, but you would never know it by the work done to the car by Sudden Impact. The owners went above & beyond to help us & we are forever grateful. If you need body work and/or paint etc. please call Sudden Impact you won't be disappointed."
"The manager (Kim) was very attentive to my needs. She was able to immediately give me an estimate within minutes of my arrival. They had absolutely no issues working with my insurance - USAA. They pushed me through to be done a bit earlier than expected. The work itself was perfect. I’m extremely happy that I chose this place. If your insurance company has a set place to get an estimate (like mine did), I highly recommend that you go to Sudden Impact South as your first option. The guys in the shop were extremely friendly and top-notch. I would still be waiting to be seen for an estimate! Kudos to this business for doing what the others could not."
"I used Sudden Impact Collision to repair a damaged bumper and tailgate on my Ford F-150. Due to parts shortages, there was a risk of having the truck in the shop for over a week, and I don’t have rental coverage. They bent over backwards to quickly estimate and order the parts in one day and then allowed me to return the truck when the parts were prepped and painted. I dropped it off at 8:30am on a Friday and had it back by 4:30pm looking as good as new. I can’t say enough about how helpful and accommodating they were and the quality and price were just as promised."
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