Advance Auto Parts
31 U.S. 46, Hackettstown, New Jersey, United States
About the Advance Auto Parts
Advance Auto Parts is a reputable car repair and store located at 31 U.S. 46 in Hackettstown, New Jersey. With a wide range of automotive parts and accessories available, customers can find everything they need to keep their vehicles running smoothly. The knowledgeable staff at Advance Auto Parts is always ready to assist with any car repair needs, making it a trusted destination for car enthusiasts and DIY mechanics alike. Visit Advance Auto Parts for top-quality products and expert advice to keep your vehicle in top condition.
Photos of Advance Auto Parts
31 US-46, Hackettstown, NJ 07840, United States
Opening hours of Advance Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
09:00 - 20:00
Reviews of Advance Auto Parts
"The customer service in that store is not there for some of the staff that work there. I don't know why but with my experience when a customer ask about refund policy the answer should never be whenever. I have been a district manager for 10 years and a Fleet manager for 3 years and you never treat a customer that way. I used that advance for every part or job I had in the past but as of today I will never return."
"In my travels during the day, I stopped at Advance Auto to buy some antifreeze. Typical auto parts/supplies store. One of the reasons why I'll go back to this store is because when I asked the man behind the counter if they offer discounts for honorably discharged veterans like me. He said: "I already applied the discount to your purchase sir". At which time I thanked him for the discount, paid him and was on my way."
"First of all, I want to take a moment to thank the staff! (Thursday 31st β23 shift)I had a rough day because my Tesla broke down so they helped me get an adaptor from a warehouse so I can use the only EV charger in town. Not only they got the part they extended their offer and gave me a ride twice to my car (had to jump it) I was stuck in the middle of nowhere where Tesla chargers are rare to find, I truly appreciate your courtesy and help today! Very compassionate and caring people, simply thank you! Give these gentlemen a fat bonus, a promotion and a raise. Bless"
"Had some trouble with some orders. The manager was quick to handle it. Plus its easy to get part order numbers wrong with all the different yet similar styles for the same car."
"Used this store for every need imaginable, service used to be very good. The store manager at the time was very understanding, and genuinely cared about the customer. Who ever I had on the phone didn't want to help at all, treated me as if I was a problem to even talk to. Just because I am a woman doesn't mean I am clueless, I have been repairing my own cars for over 30yrs. So to that counter boy who answered the call, LEARN to treat people with respect, not be condescending when you know less than the person you are talking to..."
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