A Bob's Towing

"James is super talented and knows his stuff. He stayed with me in the cold and worked through many obstacles that my damaged car presented. James is an inspiration to work hard at your craft and to care for others. I'm grateful for him and Bob's towing, and I feel comfortable knowing next time I crash my car, I can count on James and Bob's towing."

"Was really not a good experience. The tow mechanic trashed my Tesla car. My car was suppose to be towed to Tesla service and the first tow mechanic wasn’t able to pull out my car from the drive way because he didn’t bring the right towing equipment. So he called a second tow truck from A Bob. Check out the video how the mechanic disengages my car from the tow truck and the car then rolls into the tree. But that’s not the whole story. A. Bob is NOT insured for damage. They were giving us false insurance information when the police was coming to record the accident. Then when we called A. Bob’s alleged insurer they had excuses why they gave us the wrong insurance info. Then they said they were self insured. In the end it was a $10k damage that A. Bob paid after much back and forth but the thing is that they didn’t pay the loner car in full. They said the repairs took too long (about 2 months) to wait for parts. In the end I was footing a $1000 bill from nothing of my own fault and A. Bob didn’t have the integrity to pay the full amount because they argued that proper insurance wouldn’t have paid for the full amount either. Which doesn’t make sense to say that when they weren’t insured in the first place. All of the sudden they bring forth what insurance WOULD have done. To sum it up: The tow mechanics are really not competent (their third one that they sent AFTER the damage in order to pick up the car confirmed that the two prior tow mechanics had a history of no competence), second if there is a damage A.Bob is not insured with a proper business insurance and while they paid most of the damage after a lot of back and forth they didn’t pay the full amount. This whole ordeal took about 2 months till I had my car back."

"I had a great experience. The customer service over the phone was very pleasant. When the tow truck arrived I experienced patience and kindness from the tow truck driver. Things were done thoroughly and simple. The price was also very reasonable for me. Highly recommend."

"This is the worst towing company I have ever encountered. It seems like all their reviews are inflated by Indian bot farms; otherwise, I can't understand how they could have such positive feedback. My car was towed by them, and when I picked it up, I discovered it was scratched. I reported this issue immediately. We had a month-long email exchange where they refused to admit their fault, even though it was clear as day. According to them, I had to prove that the scratches weren't there before, even though they take photos of your vehicle before towing it. However, the quality of their photos is so poor that they can't even tell what was there and what wasn't. When I asked for a high-resolution photo, they sent a screenshot, showing their extreme incompetence. If you don't take photos of your car every day from every angle, and this shady company damages your property, it becomes your problem. And the whole parking space that they have looks like garbage dump. This was an absolutely horrendous experience, and organizations like this should be outlawed. I will take this further and file a complaint with the Bureau of Consumer Protection, hire a lawyer, and involve my insurance company."

"I will definitely recommend their services. The price was so reasonable. The owner picked up and quoted me a lower price and when I called around and couldn’t find a better quote I called back the rep std that price was not the right amount but she still honored the amount. They kept in touch with me and informed me when the tow truck was on its way. BEST SERVICE"