Sigismondi Foreign Car Specialist

"The owner Joe is a piece of shiit. Had me waiting months for inspection stickers that I payed for already with the work just don't by them. On top of my reverse cam stopped working when they did my clutch. Never fixed it .and car leaks oil from who knows where payed 1850 to change cat's and still have check engine light for emissions due to catalytic. He sucks"

"This guy (Joe) charged me $200 for a oil change on my Maserati Ghibli. The next day my car began dripping oil. When I called Joe about it he began to yell at me, telling me my car had an small leak in the hose. When I asked why didn’t he tell me about the hole he told me it was because he didn’t think I had 2,000 to fix it. So his exact words to me was “why would I tell you about something you don’t have the money to fix.” I was so offended I guess because I am an African American woman I can’t afford 2,000 according to Joe. On top of everything his secretary Debora told me she had to charge me $30 for a receipt it’s like they didn’t want to give me any proof that I was ever there. I believe he put the hole in my hose for more business. Do not take your car here!!!"

"This guy is a fast talking crook. I brought my 2004 Jaguar to this place for a fuel issue. I ordered a new pump previously but it turned out not to be the problem, so I called Sigismondi. I mainly dealt with a woman who answered the phones and did all the scheduling. In our first conversation she told me it would be $195 to diagnose the issue and if I decided to move forward with the repair the price would be deducted. I told her I was at work and that I could have AAA tow the car to her. She told me to call once AAA picked up the car. I called as instructed and Joe (owner/ mechanic) answered the phone. I explained that I was returning the call as instructed by (unkown woman's name) because my car was on its way. Joe proceeds to ask me what year car etc.. He then tells me the car is too old and that because It's not newer jaguar I have to leave a deposit and it's $195. I responded "Your (secretary) and I discussed this already but she did not say I needed to pay first, my car Is already on its way" He reiterated that I would have to pay. I asked if I could bring the money after I got off work he said yes. Fast fwd an hour I called again and the woman answered. I asked if I could pay over the phone to which she replied she did not know. She said she had to ask and told me she would call me back once the mechanic returned. I never received a call. The next day the mechanic (Joe) calls me and said he diagnosed the car and it'll cost 12-1300 to fix. He told me that is parts and the labor would bring me to that number. I told him I cannot afford to spend 1300 on a car right now so he asks what can I afford. (Huh??) He then says he might be able to work with me and fix the module in the car already and brought the price to 700. I told him I can't afford that either and that I was hoping to get the car diagnosed FIRST to see WHAT the problem was. This is where the conversation went south really quick. Joe starts fast talking me saying I can't get my car back for $200 dollars because he spent 3 hours diagnosing it. (Earlier he said he knew immediately what the issue was) I explained that his secretary said that it was $195 for a diagnosis. He said that is not what she said and that it's $195 and up for diagnosis. I asked how do you know what she said you weren't there. He responded she's been doing it for 30 years. I retorted "She's human isn't she? Then she isn't infallible." There was a lot of back and forth at this point. Threats of keeping my car on his end, calling the cops and court on mine etc. He tells me that he's not going to diagnose my car for me to take it somewhere else for repair once I know what the issue is. I say THAT'S WHAT I PAID FOR!! A DIAGNOSIS. That's is literally what the word means. Throughout this ordeal, Joe was hollering, and called me a professional criminal. Ultimately I was forced to pay him $500 dollars to get my car back. I was given a 30 day warranty on the repair. Two days later on Father's day my car stopped running again. I called Joe on that Monday and told him the car is doing the same thing it was doing before. He accused me of going into the fuse box and messing around with whatever he did. I reminded him that I don't know what he is talking about because he never told me what he fixed, then he blamed it on the fuel pump. I told him the pump was brand new and he proceeded to tell me it was a cheap pump and that I needed to buy a Jaguar pump. I told him both pumps worked when 12v were applied to the terminals and I had The one in the car and the original jaguar pump. He still blamed the pump. I had the original jaguar pump put in and my car still won't start. This dude is a rip off. Won't even look at the PART THAT HE"FIXED " STAY AWAY FROM SIGISMONDI"

"Positive experience, quick and helpful service. Took my 2004 BMW x5 there because they specialize in BMW and Mercedes-Benz. My engine had started running rough without apparent reason. I took it there near closing time, they called me the next morning, told me what was wrong, and gave me an estimate. They said that I needed a fuel injector and 2 coils replaced. They said $850 around $550 for parts and the rest for labor (I do not remember the exact numbers). Which seems to make sense because BMW parts are very costly. They had it fixed by the end of the day, and the cost was exactly as they had described before. After I left my engine was still rough, so I was a little frustrated. I called early the next morning and they told me to bring it right over. I did amd they fixed very quickly, while I was there. Apparently a 3rd coil had gone bad, and they replaced it free of charge, and the problem was resolved for me. They had also previously checked and refilled my cars fluids. The service was great, and tho there was a slight problem , they were quick to handle it at no extra charge. After hearing many horror stories about mechanics, I am glad that I was not subjected to this. I would definitely recommend them."