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Willies Towing And Repair
20141 Point Lookout Road, Great Mills, Maryland 20634
About the Willies Towing And Repair
Willies Towing And Repair is a trusted automotive service provider located at 20141 Point Lookout Road in Great Mills, Maryland, United States. We offer a wide range of services including towing, roadside assistance, and vehicle repairs. Our team of experienced technicians is dedicated to providing top-notch service and ensuring your vehicle is back on the road in no time. Whether you need a tow, a quick fix, or a major repair, you can count on Willies Towing And Repair to get the job done efficiently and effectively. Visit us today for all your automotive needs!
Photos of Willies Towing And Repair
20141 Point Lookout Rd, Great Mills, MD 20634, United States
Reviews of Willies Towing And Repair
"Used to love Willie's, always was pleasant and fair! Unfortunately that's no longer the case. For 20 years I used and told everyone I know to use Willie's! He was always fair and cooperative; his prices were unbeatable! But last night was so terrible I was in complete shook by this man's behavior. He was outright rude, nasty, and wouldn't even let me get my important stuff out of my car. My house was less than a half mile away and closer than his shop but he refused to take it there. Last time I dealt with him he moved my car 20 mi and only charged 75 bucks! Last night he would have had to go less than a half mile for which I offered $60 cash. He refused so I also offered the him acheck for a hundred plus the 60 cash. His shop is 2 miles further than my apartment, So it literally would have been be easier and cheaper for him to drop the car at my apartment. Once again something he's done for me in the past when my alternator went bad. Last night was literally the easiest tow job he's probably had in a month! Another major issue when I was trying to retrieve my items from my car, some of which were valuable he jumped in the driver seat started the vehicle and begin to back up quickly therefore not allowing me to retrieve my personal items from the car! He then drove my car on to the tow truck which at that point is too late to get my stuff out. Including a duffle bag of my clothes and stereo equipment amongst other personal items. I wasn't giving a receipt or inventory of any kind and I wasn't even told where my car is going! I mean of course I know where the shop is since I've dealt with him many times but he doesn't know that or apparently doesn't remember it. He wouldn't have even a 2-minute conversation explaining anything, not even the common courtesy to explain the situation. Before he left I approached him and asked very politely one more time to be allowed to get items out of my car, at this time he threatened me with bodily harm if I didn't get out of his way. And of course the officer was sitting in his car when this happened and didn't hear it. What could have been an extremely simple situation turned out to be a distressing nightmare for which I almost had to go to the hospital due to a nervous breakdown! This morning I'm weighing my options on what to do but I will most certainly be reporting him to the Maryland Department of Labor! This guy is a total crook, like most tow truck drivers! He didn't used to be but something happened in the last two or three years since I've used him and he's clearly lost any sense of customer service. I know every item in my car and if something's missing we are really going to have some issues! Avoid this jerk at all costs!!!!!"
"Dealt with Willie after an accident, he was very helpful and wonderful to deal with!"
"Fast and Friendly service.. great rates!"
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