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Extended Stay America - Philadelphia - Exton
877 North Pottstown Pike, Exton, Pennsylvania 19341
About the Extended Stay America - Philadelphia - Exton
Extended Stay America - Philadelphia - Exton is a comfortable and convenient lodging option located at 877 North Pottstown Pike in Exton, Pennsylvania, United States. This institution offers spacious and well-equipped rooms that are perfect for extended stays, whether for business or leisure travelers. Guests can enjoy amenities such as fully equipped kitchens, free Wi-Fi, on-site laundry facilities, and a complimentary grab-and-go breakfast. With its convenient location near local attractions and businesses, Extended Stay America - Philadelphia - Exton is an ideal choice for those looking for a home away from home during their stay in the area.
Photos of Extended Stay America - Philadelphia - Exton
877 N Pottstown Pike, Exton, PA 19341, United States
Reviews of Extended Stay America - Philadelphia - Exton
"Horrible experience. Don’t stay here. One problem after another. First my room had noisy bathroom fan so couldn’t use light which was connected to the fan for the night. Then had problems with my toilet- after 2 visits from maintenance , I asked for a room change. Then had ants. Amidst all of this had 2 power outages- one that lasted over night - was told could not get any refund since was an act of nature. Only thing is that SINCE the power went out the fire alarm went off at 130 A’ and then again at 5a! Had to wait for fire department to arrive to shut it off and was told the reason it went off was because the sprinkler system needed REPAIR! I should get some kind of refund since this was CORPORATE’s responsibility (as said by employees….) Had further power outages - not at all related to weather!!! Then my credit card was charged for another WEEK. before I needed to say if I was staying more days. Front desk tried to make an excuse saying system was down and that I would have to wait 3-5 business days IF i wanted. a refund. Finally found a place WITH REAL customer service. ALSO a place with a Generator!! What a concept!!! ESA you are horrible. Now i’m waiting for a refund of the 3 days I did not stay there but paid for."
"The staff was not friendly. A demand for $100 security deposit for one night stay, which was not put on the website under property information was very shocking - returned in 5-7 business days! We had to ask for the coffee at 6:05am (it was not done yet and nothing set out for grab & go). The young man was listening to inappropriate music (loud) and on Christmas morning to boot. The floors were not clean, sink did not have stopper. We did not even shower there!"
"Amazing customer service, they are all friendly and help when needed. I always was able to get towels or garbage bags. They are kind and helpful. The laundry room is very clean and convenient. They offer a variety of drinks and snacks in the vending machines. Trash rooms surprisingly are clean and close/convenient for all rooms. My room was clean when I checked in, no overwhelming smells or hair from animals. It was quite nice and affordable. I would highly suggest this hotel if you need to find a place to go for a little while. It is quiet and not a ton of people around so it is calm. Wawa is also right down the road which is very convenient. Thank you for the great service and making my stay an enjoyable one!"
"My son attends school in Pennsylvania. When we come down to visit, we always stay at Extended Stay in Exton. My son will stay with us at the hotel because he likes how there is a kitchen area. The rooms are spacious (myself and two young adult sons) and clean. The lobby was decorated for the holiday season. The most important factor is the staff is friendly and helpful. Megan (front desk clerk) remembered us from our last visit which was really nice. The rest of staff is friendly, too. Overall, friendly staff and affordable pricing for a long weekend visit."
"Lousy water pressure in the shower and bathroom sink drained slowly. It took forever take a shower and get the soap off. They only had a few kitchen items so I had to go out and buy them. I got attitude when I asked for them. No sink stopper in kitchen, I had to buy. Refrigerator opened the wrong way and handle was on wrong side. They would only clean the room once every 2 weeks, which is unsatisfactory. I called the front desk a few times and no one answered the phone."
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