Interstate Fleet Services
696 Bethlehem Pike, Colmar, Pennsylvania, United States
About the Interstate Fleet Services
Interstate Fleet Services is a reputable car repair institution located at 696 Bethlehem Pike in Colmar, Pennsylvania. With a team of highly skilled technicians, they specialize in providing top-quality maintenance and repair services for all types of vehicles. Whether you are in need of routine maintenance or major repairs, Interstate Fleet Services is dedicated to ensuring your vehicle is running smoothly and safely on the road. Trustworthy and reliable, they are committed to providing exceptional service to their customers.
Photos of Interstate Fleet Services
696 Bethlehem Pike, Colmar, PA 18915, United States
Opening hours of Interstate Fleet Services
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Interstate Fleet Services
"On Sept. 12, 2023, at the suggestion of a friend, I took my VERY clean 1999 Chevrolet Tahoe to Interstate for a random miss. It wouldn't happen every day but for the past 20,000 miles, I had been dealing with it. It was getting worse and I wanted to have it checked out. I had replaced all the regular suspected items that would cause this condition (plugs, wires, fuel filter, distributor, fuel injection unit, etc). My regular mechanic is busy and tracking down a condition such as this could be very time consuming. I was advised there are some real "Chevrolet Gurus" at the Colmar shop. Interstate took the job and checked out the Tahoe. They found a bad spark plug wire (odd for a replacement set of GM wires but OK, replace them). Next, they found a cracked plug (it happens, replace them too). They road tested the Tahoe and said it still had a random miss but they were looking for the issue. They reportedly did a leak down test which showed a weak cylinder. They took it out for another road test and the motor blew. They theorized that a valve stuck open and damaged a piston. They put a camera down the cylinder and confirmed the damaged part. There's no way to prove anyone did anything "malicious" and I'm not accusing anyone of such but it seems VERY suspicious that my vehicle went in for a random miss and the motor just "happened" to blow up. What happened prior to the motor failing? How was it driven? Questions that will never be answered. As stated above, I've been experiencing this problem for approximately 20,000 miles and have the repair receipts to prove it. It didn't blow up when I drove it over those miles. They in no way accepted liability for this incident. No apologies and no discussion about trying to work out a solution. They simply said it was an "unfortunate situation". They quoted $6,400 to replace the engine. I understand things happen but this whole situation was handled in an unprofessional way. I sent a flatbed truck to pick up my Tahoe. This is the first time it had to be towed in the 18 years I've owned it. It was transported to my regular mechanic who will replace the motor and do it correctly. At this point, I wouldn't buy a quart of oil from this place. BE CAREFUL. If something goes wrong with your car while they have it, it'll be on you. I rated them at 1 star because I couldn't rate them a zero. Below is a picture of the Tahoe the Chevrolet Gurus "serviced"."
"This company is full of scam artist. We ordered service up in the PA area on July 25, 2023. The person that came out was unsure of what he was doing but told our driver that the batteries were leaking and needed to be replaced. Their driver went and purchased the batteries. We Zelle'd payment for the batteries only for him to return with the wrong batteries. Not only that he took our old batteries and never returned them. When I called the next day to find out about the refund process, we were told the driver was on vacation and upon his return he would return the batteries and get the money back at which time they would refund us. I waited 2 weeks before following up again. At that point we were told that the person that needed to process the refund was on vacation and it wasn't done but I was assured that it would be taken care of. I followed up a week later and was told that the person had death in their family and that was the reason for the delay. From that point on I've called multiple times, received numerous promises that the issue would be resolved and yet here we are still getting the run around. I do not leaving bad reviews for companies but I admonish anyone that comes across this company's website to RUN and RUN FAST away from these people. They don't do good business, they lie and as of today's date 09/11/2023 I'm still fighting them to get our refund. If I could give them a negative 50 stars I would. At this point this is BEYOND ridiculous and unprofessional. My next stop is to contact the Better Business Bureau to log a complaint with them as well."
"Excellent professional service. Tech arrived less than 45 mins after call out. He was friendly, accommodating, worked quickly, and had my rig fixed properly. Fair pricing and stuck to their original quote even though the air line replacement was a little bit more in-depth than originally planned. Highly recommend."
"This is the best place to take any vehicle. I found them through my fleet company. My 2019 Edge just randomly started overheating. They brought me right in and fixed the issue. I brought my sons car back. When you call almost any repair shop they won’t tell you they can get you in right away. This place did. They send you photos of the issues via text right away. This place is great. Lisa in the office is so nice too. Best experience I’ve had at an auto repair place. Pricing is great too. Highly recommend this place."
"Friendly & professional technician (Greg). Arrived within an hour he couldn't fix the problem but recommended a service that could."
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