Upper Darby Wash & Lube Inc

"I have been going to this place for YEARS and I mean YEARS multiple cars and all, but it has been progressively getting worse. Today was the last straw. I paid almost $150 for them to service my SUV and all I ask for is a decent wash. The lady in front of me was complaining as well about them not vacuuming and leaving trash...their response to get back in line which was already 8 cars long. Of course, when I go check my car, low and behold the same thing. Super unfortunate."

"Came for an oil change and free wash. While the star is for the oil change, the car wash went sour. After the car went thru the car wash, the dryers were drying the car and one of them was using a razor to remove residue from my driver’s side window. He scratched up my tint with the razor (unintentional), but when I bought it to his attention, he told me to talk to the manager. When the manager came, he immediately began to say that the worker did not destroy my tint.. and began walking away from me. I went inside to the cashier to explain what happened- the “manager “ came in as well and we began to argue. I asked him for his name, at which he said David.. I asked for his last name and he said that he wasn’t going to tell me and told the cashier not to give me his name. When I asked the cashier again, the cashier responded by telling me that he did not know his name or who he was and that he has nothing to do with the damages to my window. I winded up calling the police, as the manager told me to do because he said that he didn’t give a f@$k and was not going to comply. When the police arrived I spoke with him and showed the damages to my tint. The officer went inside and came back out with money to cover the damages to the tint- stating that the worker came forward and admitted what he had done (although I witnessed him with the razor). Although I’m certain it was a mistake and he was going over and beyond to clean the glass, it was very dishonest what the manager and cashier was trying to do. Please be very careful with these people. They will damage your car and lie- and stick together to not assume responsibility for the damages. I’m grateful that the worker came clean, but you must be careful of them. They certainly lost me as a customer."

"I always appreciate a Technician who goes the extra mile. I went in for an oil change and a free car wash on a recommendation from a friend. The technician not only completed the oil change but noticed two areas that needed immediate attention. My car had been idling high, running hard and sucking gas like a new born baby being breast fed. Given the fact that the car made an uncomfortable noise I went with one of the two additional recommendations and the sound was gone. The other recommendation given was not addressed at Wash N Lube because that work was done at another shop and apparantly not well. Since it is still under warranty I'm taking it back to get it done right. I definitely love a mecganux/technician who goes the extra mile. By the way the car wash was impeccable. I will be back at Upper Darby WashNLube."

"'Upper Darby Special' service is not good anymore. The wipe down inside the car wasn't detailed. There was still dust on the dash, and they used a dirty towel to wipe the hand rest. It was dirtier than before the wash. ------- Update: In response to the owner's message, I am not driving 30+ minutes each way to have the car redone. Yes, I gave them the ticket to clean the car. Someone took the car aside to clean the inside, but the job was not done well. It wasn’t detailed as it used to be. Despite this, I still tipped well based on past experience. Just like everything these days, costs have gone up and the quality of service has gone down."

"Get my car washed, gas filled and oil changed from this spot! love it been coming here for 5 years now. Even moved away from Delco still come here. Always clean, courteous and honest recommendations for my car."