Advance Auto Parts 5458 James Madison Parkway, King George, VA 22485

"The sales person at the counter nick does a very outstanding job as a parts person he goes out of his way to make sure that my parts are the right ones and he also makes sure his drivers get me the parts at a good time very good guy one of the best i have ddealt with in my years of being in the business....thank you"

"I just wanted to put a review and thank Nick, Wendy, and Chris for their excellent customer service skills. I was pleased to be able to take my car battery in and get it tested and charged up.....free of charge! Nick was very knowledgeable about the machine to charge the battery etc. All of them were very polite and friendly and helpful. It's hard, in this day and age, to find a retail store that the entire staff is helpful and friendly, and have knowledge immediately on what is needed. Honest and hard working is what I saw. Thanks again to your outstanding staff. Happy Thanksgiving!! Sincerely, Scholene Johnson"

"I was dealing with a flat tire while driving at night in the rain while with my family to go home for Thanksgiving. After continuing to lose air from the tire, I pulled over to Advance Auto to get a plug kit. Micah helped me get a kit, and then went absolutely above and beyond in enabling us to get safely back on the road. He provided stellar customer service, and we are truly grateful for his assistance, and I hope he's recognized for his overall efforts."

"My mom went into the store and there were no other customers in the store when the guy finally came out to help he started talking to my mom and then said hold on so he could answer the phone while he was on the phone a few more people came in the store when he got off the phone he asked my mother to hold on so he could get some of the other customers out of there even though my mother was there first then another employee came in the store and tried to help my mom but he didn't know what to do so he had to call the store manager to figure out what to do. He finally gave my mom the part she needed and said if there was a problem the store manager would call her tomorrow. She was in the store for a good 35-40 minutes and he didn't give her a receipt for the new part that she just exchanged. I don't know what was going on that day but they should work on doing better because that was ridiculous"

"This place has a No public restroom sign . I'm diabetes, high blood pressure. Now how am I public if I just purchase and spent $78. And can't use a bathroom. Scott was there and a lady behind the desk. This is wrong in so many ways. I've never had a problem in Florida mind you that's where I'm from and needed a ball hitch and the lock $78. Should have gone to Walmart paid Less and use the bathroom with out any problem. I was literally peeing on myself and then he wants to record me . But I'm a better man and I apologize to them because I'm better then that. But not cool at all... bathroom is for paying customers, I'm not public walking off the street, I spent money. I come by this area every year for the last 4 years if I ever need something I won't stop there Autozone gives better service..."