Big Sons Towing and Repair
12105 Acton Lane, Waldorf, Maryland, United States
About the Big Sons Towing and Repair
Big Sons Towing and Repair is a trusted car repair institution located at 12105 Acton Lane in Waldorf, Maryland. With a team of skilled technicians and top-of-the-line equipment, we offer a wide range of services to keep your vehicle running smoothly. From routine maintenance to major repairs, you can count on us to get the job done efficiently and effectively. Visit us today and experience the excellent service that has made us a go-to destination for car owners in the area.
Photos of Big Sons Towing and Repair
12105 Acton Ln # 1A, Waldorf, MD 20601, United States
Reviews of Big Sons Towing and Repair
"Big Sons was selected as the provider through USAA/Agero for a 3 mile tow, around 4p, on MD210S, after waiting for almost an hour for a provider to be assigned. The estimated time of service was "60-90 minutes". At 8p I was still waiting for the driver to arrive. 5:30p: I called Big Sons and asked for an eta, I was told the driver was coming from Prince Fredrick Co. and that it would be a while, perhaps another 45min. 6:30p: Called again, this time the dispatcher seemed annoyed because he "already told me the driver was coming from Prince Fredrick", not sure what that has to do with me, since they have my location and if they knew it was IMPOSSIBLE to arrive in a timely manner during rush hour, why take the job? I was told the driver was 20 minutes out at this point. 7:00p: My husband called and asked for an update, he was told the driver was "pulling up". The driver never showed and at 8p, another tow company stopped to ask if I needed help, since I was still waiting on the side of MD210 4+ hours later (not the safest place to be stranded, no one adheres to driving laws and it was pitch dark by then). Don't take jobs you cannot fulfill. When your time calculations don't add up, perhaps learn some tact... or be honest!"
"I appreciate Big sons Towing Repair gif coming out to help me when I was stranded. I have insurance roadside, but they left me Hanging for 4 hours. I am so thankful for Big Sons you are truly a life saver."
"Thank you Big Sons for your quick and professional service! We were left stranded by AAA for more than five hours but you didn't hesitate to take care of us after your long day with a smile and I'll take care of you attitude. We appreciate you."
"What an awesome experience, Kenny was very knowledgeable and make me feel comfortable. The work was completed in a timely manner and no work was started until after the professionally prepared invoice and all repairs were explained to me in full. I will recommend them to friends and family."
"Big Sons towing is excellent in responding and very affordable. Take great care of my Mercedes Benz using flat bed truck. I used them a few times and will do so every time."
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