Audi Devon Service Center

"Customer service is impeccable. Cannot express how much I like the service. 5 stars for sure"

"Prompt service, great care, convenient location. Shoutout to Chris who has helped me solve an annoyingly complex technological issue!"

"Van driver needs to learn how to use the turn signals. Downtown Wayne is not an autobahn."

"I brought my SQ5 in for an oil change. While the service department is very nice and did a good job on the vehicle, they essentially lost my car for about 45 minutes when I was told to come pick it up. They looked all over the lot, then we drove around the lot, and my car was in fact missing. Eventually they determined that a technician took my car out by mistake to calibrate readiness monitors (this service was not needed on my car, but another similar car.) He eventually returned with my car. I was offered an apology and a future tank of gas to compensate for the 1/4 tank that was used while they drove my car around for the 45 minutes it was "lost." I get that mistakes happen but this was a pretty big one and to have a customer searching for their vehicle for 45 minutes is pretty crummy. Everyone was nice enough about it, but customer service doesn't end with nice. When you make a mistake like that, you ought to make it right by the customer in some way. Sadly they lost my business by dismissing this mistake."

"Being an Audi dealership on the Main Line, I kind of expected to overpay for service and be disappointed. Andre, my service advisor was exceptional, professional, and went above the call of duty to make sure I was satisfied, despite my scepticism and admittedly being a little difficult and unreasonable. When all was said and done though, I didn't overpay, my car is running like new, and I couldn't be happier. You may have to wait a little longer than at other dealerships to get an appointment, but you'll be glad you did. Very satisfied."