Certified Auto Body & Services Center 4810 Crain Highway, White Plains, MD 20695

"Shout out to Don and the folks over at Certified Auto Body for providing excellent service on fixing some damage to our Toyota Prius today. A business that’s been in the community for 29 years and their commitment to service reflects the reason for their longevity. Thanks again!"

"Bad service all the way around nothing certified about this shop. Customer service should always be priority and not lying to your customers every other week when your vehicle is scheduled to be ready. I WILL NEVER RECOMMEND this shop to anyone."

"No problem with waiting a month to get my car serviced. Where the problem lies is the communication with this establishment. Originally I was told the car would take a week for service. I also understand parts go on back order. It turned into almost 4 weeks. I only got updates on the progress when I reached out.I was told multiple times the car would be done on this day and it was not. I even called out of work on these days for nothing because the car was not ready. From the first inspection I told the shop my car was shaking when braking. Now that I have my car back the shaking while braking is still an issue. The first response they gave me was take it to whoever did your brakes. They could’ve told me that they don’t service brakes and rotors and I wouldn’t have even chose them as the shop to do the work because they simply don’t have the expertise I need. All together I have $3k worth of repairs and the main issue still isn’t fixed."

"Certified Auto Body did a great job on repairing my car. They even washed it. So when I came to pick it up, it looked brand new. Friendly, helpful staff. Even took me down to the car rental."

"Top notch service from beginning to end. Very helpful. They explained the process, patiently and thoroughly. My car was ready in about half the time they first estimated. The day we picked up the car, we found some minor surface damage that was not part of the estimate, and they corrected that as well, on the spot. I hope my vehicles aren't in any accidents in the future, but if they do, I'm coming back to this place without question!"