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Cottman Transmission and Total Auto Care
950 Chestnut Street, Emmaus, Pennsylvania, United States
About the Cottman Transmission and Total Auto Care
Cottman Transmission and Total Auto Care is a reputable car repair institution located at 950 Chestnut Street in Emmaus, Pennsylvania, United States. Specializing in transmission repairs and maintenance, as well as providing comprehensive auto care services, Cottman is committed to delivering high-quality workmanship and exceptional customer service. With a team of skilled technicians and state-of-the-art equipment, customers can trust Cottman to keep their vehicles running smoothly and efficiently. Whether it's routine maintenance or major repairs, Cottman Transmission and Total Auto Care is the go-to destination for all your automotive needs.
Photos of Cottman Transmission and Total Auto Care
950 Chestnut St, Emmaus, PA 18049, United States
Opening hours of Cottman Transmission and Total Auto Care
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
08:00 - 12:00
Sunday:
Day off
Reviews of Cottman Transmission and Total Auto Care
"They rebuilt my transmission and fixed some electrical issues the dealer misdiagnosed. They kept the car for six weeks, and gave some financial breaks on parts. But I took it in with no engine light on, and when I picked it up the engine light was on. The new manager was supposed to be calling to see if she could get a part to fix and she hasn't called back yet. It's been a month. And she said I'd have to pay for the engine light issue...it wasn't covered on work they just completed. They also left a scratch on hood of car. I'm not satisfied."
"Shawn worked on my 2006 Honda Accord transmission. Brought it in with a failing transmission at 155k in 2020. These cars have known transmission issues. Clutch plates were badly worn internally. Car ran great at first after the rebuild. It is now june 2023 with 185k miles (30k miles later) and the transmission has started slipping again. He claimed I'd get another 100k miles on it after he was done with it, guess it fell 70k miles short. They havena two year warranty, but it's three years later and mine failed, how convenient . Paid $3400. Never going back there again."
"I had a great experience here. I got my entire transmission rebuilt due to it being in a flood. I did not rush the process. The work took about to weeks and I know have my car back for about 2 weeks and it’s runs brand new. THANK YOU!! Rob at the customer is amazing. Hes very polite and friends. He’s also a man of his word. Everything he said they were going to do, he made sure it got done. Without him, I probably wouldn’t have got my transmission rebuilt. I was on the verge of looking for a new car, but he convinced me that the mechanics at this location are very knowledgeable on what they’re doing and even gave me warranty on parts & labor. If any problems pops up down the line, I will update this review. I will update this review in 3 months on cars driving condition."
"Does not honor their warranty. Was charged $500 and $1000 for two separate warranty issues. Difficult experience. Transmission was rebuilt and new clutch installed. Four months in clutch failure. Not covered under their warranty charged $500. Four months after that clutch starts slipping. Asked for an upgraded clutch and specifically asked for an Exedy clutch from Kristen. Waited months with various excuses that it was shipped wrong and returned, shipped to wrong place, shipped only partial. Finally arrived after ten weeks and they did not order what we asked for. Was told we should have ordered ourselves by Shawn. Shawn said Kristen isn’t there and this is what we get and charged $1000 for no name clutch not Exedy. He offered to put a new clutch in if this one fails. Not the confidence we were looking for. Rip off warranty. Does not stand behind the parts they put in your car. Beware! Transmission is fine that’s the only reason for two stars. They do not understand performance parts and cars."
"My experience was a positive one indeed. I needed a transmission, which they were ultimately able to rebuild. The staff was quick to respond to me throughout the process, and were really communicative and detailed with information of what was diagnosed as well as how they would be able to make repairs and or replace damaged components. A friend of my wife and I, recommended this shop to us, and I am confidently recommending them here as a business that is willing to talk to a customer, and work with you to figure out the best way to get your car back running"
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