Pep Boys 2647 Ridge Pike, Norristown, PA 19403

"Excellent service at Pep Boys. I needed a headlight bulb replaced and I was only waiting 20 minutes. The technician was friendly and the price was reasonable. I will definitely go back."

"I brought my vehicle here for inspection and my car did not pass however I was told I would need brake pads and rotors. I was quoted $1200.00 to replace them. I questioned if I even needed them but I definitely wasn’t paying them this amount. I went to an auto parts store to purchase the parts they noted and brought my vehicle to another mechanic for replacement. The parts cost $327 and labor was quoted a $100.00. Well this mechanic started removing the first tire to start replacement and said the work was not even needed, he then removed the rest of the tires and they were the same too. The pads were at 50% and rotors looked new. I don’t drive enough so I probably wouldn’t have even needed to replace them in an another year either. Trooper Pep Boys was scamming me out of $1200 for a job I didn’t even need. Be aware and DONT GO HERE!!!!!!!!!!!!"

"Generally had good experiences here, however the latest time I went in for service, my tires were not rotated. I had requested a tire rotation, it was on my receipt, and yet the service was not performed. If you need a rotation, make sure you leave a mark on a tire and check that it moves after the service is performed."

"I've never had an issue there and when busy the guys don't rush through a car. I've bought my tires there too and they gave the best ones well one of the best brands for a fair price. Friendly guys that work there."

"Stay away from this PEP Boys in Trooper. They failed my inspection by saying my car seat flies up and down when driving. It does no such thing. It was secure and locked in place. They passed my brakes and tires which when I went to another mechanic, he said my seat was fine but I needed brakes, rotors and a tire. They are horrible there and I will never go back. My car is inspected and safe with the same seat. By the way, they said they weren't going to try and fix it ether. I I have been going there for a while. It really went down hill. I won't be going there any more."