CarShop

"I am very pleased with the quality, condition and price of the 2020 Acura TLX I bought. The online portion of my experience with CarShop was pleasant, but there seemed to be a disconnect with the agents at the shop. My agent didn't seem to understand how the website worked. He wanted payment before I signed any paperwork, while the site said otherwise. I also had to follow up continually after I made a payment in order to get the contract to sign and delivery dates. As on all-online dealer, I'd expect the employees to be familiar with the site operations. That is what cost them a star. The crew that delivered was professional and went over the features I was interested in. All in all, not a bad experience! Love my car!"

"Referred to CarShop by friend who had nothing but great things to say about this car dealership after 3 separate purchases in the last 12 months. I was somewhat skeptical as I have dealt with just about every dealer within 25 miles more than once. I have a large family and a business and find myself making a purchase for one or the other every six months. So I had need of a comfortable and reliable used car as a 3rd vehicle. I contacted Tony Snyder in sales. He was a breath of fresh air. He listened to exactly what I was looking for, provided suggestions, then I outlined financing I was looking for ie..car price, interest rate, payment, and extended warranty. I did this all on the phone starting at 6pm on Monday. Tuesday midmorning Tony called to inform me they were able to meet all my request, even getting me a full percentage point less on loan than my credit unions. I accepted offer and paperwork was sent to me and signed electronically. They delivered the vehicle 34 miles to my home on Wednesday at 1pm. Everything was as discussed - no surprises. Tony was attentive, polite, and respectful. He kept me informed through the entire process by text. It was by far the best experience i have ever had with a dealership and I turned 64 years old a few days ago, so it’s a very long time ! They have my highest recommendation and Tony has all my used car business from now on. I rate Tony 6 stars out of 5 and the dealership a solid 5. Frank Kifer Fairhill MD"

"Carshop Glenn Mills provided me a wonderful buying experience. It was quick, easy, no hassle, and a great price on the car. I am 24 and this was my first car purchase from a dealership and I’m so happy with the experience and the car months later. They make sure all of their cars are fairly priced, never been in an accident, and they provide all of the CarFax so you can see every service that has been performed on the car. Will Laird was my salesman and he was extremely forthcoming, pleasant to work with and took care of all of the background work so I didn’t have to stress about anything. My Genesis was detailed TO THE MAX when I picked it up and I was very pleased at the time of pickup. Mike was quick and efficient with all of the paperwork at the time of signing. All in all, I highly recommend CarShop of Glenn Mills. The sales staff is great and their cars are top notch!"

"Friendly and easy to deal with. Gave me a very fair offer on my trade in. Noticed. Possible rotor issue during test drive and they provided a we owe to bring it in to fix. Only downside was I think they only had 1 finance person working, took a little bit longer than expected. Jesse was very personable."

"Evelyn at Car Shop was awesome. Very nice and easy to work with. Found the car we wanted at a fair price. No pressure over the month we took to make a decision as we looked at several different models. Would absolutely buy there again. Update 10/11 - just bought our 2nd car from Evelyn at Car Shop. If you are in the market you should call her. Good deal and no pressure."