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Quick Lane at Koons Ford of Annapolis
2540 Riva Road, Annapolis, Maryland, United States
About the Quick Lane at Koons Ford of Annapolis
Quick Lane at Koons Ford of Annapolis is a one-stop destination for all your car repair and maintenance needs in Annapolis, Maryland. Conveniently located at 2540 Riva Road, this institution offers fast and reliable service for all makes and models. Whether you need an oil change, tire rotation, brake inspection, or any other automotive service, the expert technicians at Quick Lane are here to help. With a commitment to excellence and customer satisfaction, you can trust Koons Ford of Annapolis to keep your vehicle running smoothly. Visit us today and experience top-notch service at competitive prices.
Photos of Quick Lane at Koons Ford of Annapolis
2540 Riva Rd, Annapolis, MD 21401, United States
Opening hours of Quick Lane at Koons Ford of Annapolis
Monday:
07:30 - 19:00
Tuesday:
07:30 - 19:00
Wednesday:
07:30 - 19:00
Thursday:
07:30 - 19:00
Friday:
07:30 - 19:00
Saturday:
08:00 - 14:00
Sunday:
Day off
Reviews of Quick Lane at Koons Ford of Annapolis
"I’ve never been out of here under two hours and I usually just get an oil change. It doesn’t matter if I make an appointment or I’m first in line in the “quick” lane. Today, I arrived 20 minutes before opening (7:30), I was first in line for the “quick” lane, and only needed an oil change and a tire plug (had a nail). Two hours later….still waiting. I gave a few stars since the people are at least friendly and do decent work."
"Quick Lane service was performed at appointment time... the service writer was attentive and courteous... the customer lounge was comfortable with limited beverages..."
"Absolutely nothing quick about the Quick Lane here. 2.5 hours for an oil change which wouldn't be so bad if I had not been told "it should only take an hour, hour an a half at the most,. We aren't busy at all". Ohhh then to say "you need new lugnuts which we have in stock for $160" that is just fuel to the fire. The lounge is super nice though, so waiting for 2.5 hours only really feels like 2."
"DO NOT GO HERE! I took my certified preowned Ford F150 for a leak in my sunroof. They outsource all of their work for leaks to Paymer and Phillips. After 5 days and a $3,500 + estimate, Ford turned down the warranty work. I called Al Packer Ford (where I bought the truck 30 days prior) and they said bring it to them, they will fix it. They had me out of there in an hour and fixed the leak. They said they fixed a rivet and it was done. They thought that Koons was trying to gouge me for money and the work that was estimated was not necessary. 50 mile drive, but worth it. I will never go back to Koons Ford Annapolis. Terrible managed dealership. Don't trust only my review, look up the terrible service they have."
"I have a maintenance package on my 2016 Ford Edge. I called another dealership closer to my home and they were not able to accommodate me. I went to the Annapolis Location and I am so glad I did! The beautiful, comfortable lounge may have been reason enough, but the service was excellent. They changed my oil, rotated my tires AND washed my car! The lounge is very comfortable and they offer free coffee, tea and water. I had pleasant exchanges with other customers and workers (all very polite and professional). This is my new location for having my vehicle serviced! I am very happy!"
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