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Story's Garage
610 Schuylkill Road, Phoenixville, Pennsylvania, United States
About the Story's Garage
Story's Garage is a trusted car repair institution located at 610 Schuylkill Road in Phoenixville, Pennsylvania. With years of experience and a team of skilled technicians, we provide top-notch automotive services to ensure your vehicle is running smoothly and safely. From routine maintenance to major repairs, we offer reliable and efficient solutions to keep your car in top condition. Visit us at Story's Garage for all your car repair needs.
Photos of Story's Garage
610 Schuylkill Rd, Phoenixville, PA 19460, United States
Reviews of Story's Garage
"They are worth your time. The first time I took my car there, it overheated in morning rush hour traffic on 76. Coolant ran down the side of the road. I had to tow it to their shop. 2 hours later, I didn’t have the money to pay the “free” Geico roadside assistance. Without asking them, they offered to pay out of pocket for me in advance. It was only 30 dollars, but friendly gestures like that are huge on a day like that. Honesty and transparency is the biggest obstacle I run into when trying to find a mechanic. I’ve gone through about 4 in the past year with several different cars, but Story’s Saab is personable and they take their work very seriously. I had a great time talking to everyone there about old Saabs and I knew right away this was going to be a positive experience. Without a doubt, Story's Garage knows what they're doing with these cars. Next time my car needs something, I’ll be taking it here."
"The best service around. Honest and full of integrity, Cliff Story is one of the finest. Not only will you get your car serviced without err Cliff will enlighten you with a variety of stories and opinions he has formed through the years. I trust him completely and admire him personally, very much."
"Amazing service. I took my car in for it's yearly inspection. He walked me through all of the problems found, what he did to address them, and informed me of upcoming maintenance I needed to plan for. At no point did I feel pressured into performing work that I didn't need. In addition, he has loaner cars offered and that enabled me to get to work and back to his place with ease. No dealership in the area offers loaner cars unless you purchased your car there. This is an amazing feature and, to me, makes all the difference. I would recommend this place to anyone who needs service."
"212,000 miles on my old Saab when suddenly the low radiator fluid light became a constant companion. A visit to Story's Garage was in my immediate future. The fun of yakking with the crew about the world situation, Whidbey Island, global warming, my international travels, and eventually...the liquid pooling under my car. The good news...it isn't my radiator. The bad news...my water pump has decided it's time for retirement. The amazing news...leave the car, take a loaner, and in a couple of days all will be fixed. I love these guys. They have taken care of several of my Saabs...and my old Chevy pickup...for years. Totally trustworthy, reasonably priced, always done when they say, and the first thing they do is see if they can fix the broken part before replacing to save you some money. Fun to visit. Which is something incredible to say when talking about your car repair shop. Now if they'd only put that bar I keep requesting in the reception area they'd be perfect."
"We have been customer's at Story's for more than a decade. The jobs have included everything from regular maintenance to the occasional major engine and transmission work on our Saabs (7), Jeeps (2) and VW EOS. The work has always been completed at a reasonable labor price and normal parts markup, not the exorbitant rates mentioned by another reviewer. While you can get competent mechanical work at dealerships, at higher labor costs, Story's is where you get the people side of auto repair. Cliff, Jonathan, and Bob treat us as people. In our case, they understand that we keep our cars significantly longer than the national average, they discuss options for repairs that could impact costs and longevity, and they troubleshoot with alacrity (older Saabs and Jeeps do have quirks). Unless we need an emergency repair, this is the only shop we use."
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