J.J.'s Auto Service Center 2 Irongate Drive, Waldorf, MD 20602

"Quick Service And Outstanding Customer Service. I Brung My E Class Mercedes Benz In For Suspension Issues. I Already Had So Much Going On In Life But Mr.Justin And Mrs.Lenny Did Everything They Could To Lighten My Load. I Was Provided Lyft Service & Towing At No Cost. Needless To Say My Car Was Well Taken Care Of. If You’re In Search Of Exceptional Customer Service, Prompt Service, Trustworthy Service Please Consider JJ’s."

"I started having exhaust issues over the weekend so I went to google and found J.Jo’s auto service center. I called and told Leny what my issue was and she told me I could bring it in. Customer service was on point, everyone was so nice at the establishment. I liked how they not only told me what the issue was but had me come back as they showed me. I’m happy I found them and they were able to fix my car for me and the cost was not expensive at all and that was a fear of mine. They have now earned a new customer. Thank you all for everything today I truly appreciate it."

"I wouldn’t recommend this place if you have a luxury car like mine, which was a Mercedes Benz. I unfortunately had to sell it and buy a new car from the further damage they made to my car, which was also paid for btw. I’ve spent over $6000 just to have the same problem over a span of 6-8 months. Throughout the process of my car being in their care they admittedly broke several parts to the car, left it sitting for a month and a half all while telling me that it would be done in a week, every week among several other things. Additionally, they had caused water damage in my car from leaving the sun roofs open, which was not open when I left it in their care. I was very disappointed especially because they are friends of my family so I had expected to receive better service... Among the hardship & back and forth I had with this body shop, I ultimately had to end up selling the car because it wasn’t fixable when i got it back from them. My car could not stop overheating, I had only had the car back for 4 weeks before it went down again and was having the same problem I previously paid to fix on two other occasions, which were also very expensive. This was just one of the troubles my car was experiencing from being in their care. It was admitted to my mother & I that they didn’t know how to fix the issue but continued to work on it, causing more damage. I won’t tell you to not go here but to do your research and maybe consider other options. And in regards to their response, it is not accurate at all and they are trying to justify the damage they made to my car. It is impossible to drive 36k miles in a course of three weeks... when my car started to overheat I did not drive it because obviously a car that is overheating cannot even be on the road. I never had an overheating issue prior to it being in your care when you could not fix the other issue I was having and we had the car since it had ab 5k miles on it, all the way until I sold it with 130k. Secondly, if there's a 36k mile warranty, all of the work I got the past 3 times I have been, would have been free. As they all resulted from me getting work done one time. I did not have an overheating issue until my car was "fixed" the second or third time I brought it in to you and your counterpart Justin or one of the other service employees broke several parts on the car which contributed to the overheating issue. The car will not work or will shut down if it is overheating. Every time I immediately brought the car in and did not drive it. Again, I have receipts and time stamps backing up every single thing I said. Have a great day to all that read my review!"

"Very positive experience with this business. The cleanest, most organized , efficient and professional auto repair business my husband and I have ever experienced. Leny was so welcoming and knowledgeable. Daughter,s vehicle was completed as promised and pricing reasonable. Also appreciated phone call from the Justin the service manager and detailed service invoice too. They worked with our extended warranty company."

"I bought my 06 Land Rover to J.J. very hesitant and upset due to past experience. My truck was a total mess due to electronic issues, they reassured me of their professionalism and told me not to worry and they would be able to fix. The Customer service was 100% from the beginning of my journey till the very end, in the middle of repair I was updated every step of the way. I've finally found an Auto Mechanic Shop i can finally trust. I'm beyond grateful and have I have a new fresh view of the Auto Mechanic if you live in the Waldorf area I highly recommend J.J Auto service. The entire staff is very pleasant and the mechanics did not hesitate to take the time to talk to me one on one."