Mr. Tire Auto Service Centers 509 Ritchie Highway, Severna Park, MD 21146

"I called about getting a tire rotation and oil change in a timely matter. They had me completely done in less than 45 minutes. The location is excellent being next to chick-fa-la."

"Great business because of the great people! We've been using them for many years... from puncture fixes to new sets of tires, they've always taken quick care of us. Thank you!!"

"I recently experienced a tire emergency that required immediate attention on my way to Delaware, and I cannot express enough gratitude for the exceptional service I received from Mr. Tire, particularly from employees Christian and Jeffrey. Christian and Jeffrey went above and beyond to assist me with repairing my tire and despite the late hour, they greeted me with a warm and welcoming demeanor, instantly putting me at ease in a stressful situation. Their dedication to helping customers in need reflects a commitment to excellence that deserves recognition. I highly recommend Mr. Tire for their outstanding service, and I am grateful to Christian and Jeffrey for turning what could have been a stressful situation into a positive and memorable experience. Thank you for your professionalism, kindness, and quality work!"

"Initially, I had set an appointment by phone with Jeff for Friday, but when I arrived a different man rolled his eyes when I told him I wouldn’t leave my car (hence the reason for making an appointment ). He seemed upset that an appointment had been made with someone else. I rescheduled for the next day. I arrived for my appointment the following day, and was greeted by Jeff, who was extremely personable and pleasant. I don’t have much to say about the other gentleman at the service desk who seemed put out by my arrival. Jeff was my service technician, took some basic information, my keys and invited me to relax in the waiting area. He completed my car, tire repair less than an hour and had me on my way with a thank you and wishes for a pleasant holiday. I would recommend Jeff to anyone and I recommend your other service reps take a page for the book of Jeff regarding customer service."

"Yesterday I heard a very disturbing encounter with an employee of yours who was not only rude but discriminating towards my best friend Kimmie who has cerebral palsy. She went in to get her tire fixed and had typed out on her phone what she needed help with. It is very difficult for her to speak. This was what she went through: Kimmie G “Perhaps I should clarify what happened. I had a screw in my tire. So I went to the closest place near my work. The man behind the counter looked at my screen for a total of two seconds, scoffed and said, No I can't help you". When I asked if he knew of a place I could go nearby, he gave me the whole, "why is A DISABLED WOMAN asking me this" look and again said, "Nope sorry" like I'm stupid. Fortunately my regular mechanic was still open and he took care of my tire for free. He couldn't believe the story when I told him”. No one should have to deal with a rude and discriminatory employee who is there to do a job . They are lucky she’s a nice person and didn’t want to get Ada. (Americans disability act ) involved which she should. I also have cerebral palsy too and dealing with people like him every day. I hope this gets to the owner of that Mr tire because he will one day have a person that will go to Ada."