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Ourisman Mazda Service Center
3518 Fort Meade Road, Laurel, Maryland, United States
About the Ourisman Mazda Service Center
Ourisman Mazda Service Center is a top-rated car repair facility located at 3518 Fort Meade Road in Laurel, Maryland. Our dedicated team of certified technicians specializes in servicing Mazda vehicles, ensuring that your car receives the highest quality care and maintenance. Whether you need routine maintenance, repairs, or diagnostics, Ourisman Mazda Service Center is committed to providing exceptional service and customer satisfaction. Trust your Mazda with the experts at Ourisman Mazda Service Center for all your automotive needs.
3518 Fort Meade Rd, Laurel, MD 20724, United States
Opening hours of Ourisman Mazda Service Center
Monday:
07:30 - 18:00
Tuesday:
07:30 - 18:00
Wednesday:
07:30 - 18:00
Thursday:
07:30 - 18:00
Friday:
07:30 - 18:00
Saturday:
07:30 - 15:00
Sunday:
Closed
Reviews of Ourisman Mazda Service Center
"I scheduled an oil change and from the time I arrived at my scheduled time to the time I got my car back it took 1 HOUR AND 45 MINUTES. For a scheduled oil change that is absolutely unacceptable. I was told it takes that long because of the check up and car wash they do when performing the oil change. Maybe I am spoiled by the 5 minute oil changes at the lube center, but I certainly will not endure such a painstaking wait to have my car serviced there again."
"They quoted $1,000 for a CarPlay upgrade, despite other people online saying the average should be $250. I bought the parts and did it myself for $120. If you go here, be warned they'll overcharge you by 4x so they can line their pockets."
"The Customer Service at this Ourisman Mazda Service dealership is excellent. I had the privilege of working with Letrell Bass and he made me feel I was in good hands when I dropped off my car. He was available, understanding and went above and beyond to provide me with great customer service. I am very happy with my visits at this location and would highly recommend."
"I am not sure where the other reviews are coming from, or if they recently updated their website so previous reviews were removed, but this is the worst Mazda dealership (in my extensive experience) in the DC Metro area. Do not use this location; go anywhere else. They do not care about you, or your satisfaction; in the past couple months, this location has gone through a lot of staff attrition, save yourself the heartache."
"Highly recommend Ourisman Mazda out of Laurel Maryland. After an extremely disappointing experience with a Towson Mazda dealership, Phil and Ben came to the rescue. They were extremely professional upfront and honest. We purchased a Mazda 5 to be modification with hand controls. They were wonderful at getting all the paperwork we needed and working with the third parties involved. We would purchase from them again in a heart beat. Thank you for turning a not so good experience into a great one!"
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