CARSTAR East West Auto Body Experts
7591 Annapolis Road, New Carrollton, Maryland, United States
About the CARSTAR East West Auto Body Experts
CARSTAR East West Auto Body Experts is a top-rated car repair institution located at 7591 Annapolis Road in New Carrollton, Maryland. With years of experience and a team of skilled technicians, we specialize in providing expert auto body repairs and collision services. Our state-of-the-art facility is equipped with the latest technology to ensure that your vehicle receives the highest quality care and attention. Whether you need a minor dent repair or a major collision restoration, our team is dedicated to getting you back on the road safely and efficiently. Trust CARSTAR East West Auto Body Experts for all your auto repair needs.
Photos of CARSTAR East West Auto Body Experts
7591 Annapolis Rd, New Carrollton, MD 20784, United States
Opening hours of CARSTAR East West Auto Body Experts
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Closed
Sunday:
Closed
Reviews of CARSTAR East West Auto Body Experts
"I am pleased with my vehicle; however, I was very disappointed in the lack of communication by the company. My vehicle was in the shop for over three months. The Lincoln dealership did issue me a vehicle to defray the cost of a rental. That was very much appreciated. I understand that there were extenuating circumstances in the shop; however, communication is vital when dealing with customers. Being upfront about a situation can reduce a lot of friction."
"CarStar is the worst service I have ever experienced. They have had my truck since 8/30, and the lack of communication is sad and unprofessional. I've had to visit the location three times because they will not return phone calls. I will never use this company again. As of today, I still need to get my vehicle and know the status. UPDATE: My car was totaled out. they were unable to fix the issue. SMH!"
"While I never actually had any collision work performed, insurance totaled my car, before it got to that point, the manager, Andrew, and customer service rep, Lilli, were extremely helpful with my situation. Andrew explained moof the process and what to expect my own insurance company did. Lilli was always pleasant and helpful whenever I had questions. If I need bodywork done I know where I will go!"
"Lilly and Michelle I believe the names are correc, was great very responsive service. They replace my front end and looks like new….. The body work done to my vehicle GREAT!!!!!!!! Good experience over all….."
"Wonderful service by Andrew, Michelle and Lilly and the body shop team! Communication over the last 37 days was excellent, always kind and helpful. And wouldn’t let my car go until it was 100% to their standards. They worked with my insurance company AND the rental car company to ensure communication was solid and consistent. Andrew even offered that his team would drive to Pittsburgh to get missing parts if needed to help get my car done! Impeccable service, and a beautiful finished product. We couldn’t have asked for more!"
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