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AutoNation Buick GMC Laurel Service Center
400 Washington Boulevard, Laurel, Maryland, United States
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About the AutoNation Buick GMC Laurel Service Center
AutoNation Buick GMC Laurel Service Center is a top-notch car repair and store located at 400 Washington Boulevard in Laurel, Maryland, United States. We offer a wide range of services to keep your vehicle running smoothly, including tire purchases and installations. Right now, you can take advantage of our $120 rebate on a set of four Pirelli tires. Plus, if you find a better price elsewhere, we'll match it at the time of purchase and even refund the difference if you find a better price within 30 days. Trust our expert technicians to take care of all your automotive needs with precision and efficiency. Visit us today for exceptional service and unbeatable deals.
Photos of AutoNation Buick GMC Laurel Service Center
400 Washington Blvd Suite A, Laurel, MD 20707, United States
Opening hours of AutoNation Buick GMC Laurel Service Center
Monday:
07:00 - 19:00
Tuesday:
07:00 - 19:00
Wednesday:
07:00 - 19:00
Thursday:
07:00 - 19:00
Friday:
07:00 - 19:00
Saturday:
08:00 - 15:00
Sunday:
Closed
Reviews of AutoNation Buick GMC Laurel Service Center
"The experience was good. I always take my cars there. When I made the appointment on the internet they did make it on the wrong side of AutoNation where the chevy’s were suppose to go. So I didn’t have an appointment. But they still saw me and did the did my oil change."
"Do NOT bring your truck here!! You will regret it. Our truck has been sitting at the shop for over 6 weeks and they told us they can’t figure out what is wrong but it’s not drivable. We have to call multiple times a week to check in on the status of our truck because we can’t get clear answers. I have no idea if the truck will ever drive again. They don't answer the phone, they take days to call us back, and we get excuses when we do finally speak to someone. Despite calling daily, the GM hasn’t made any effort to reach out and update us either. Very frustrated… do not trust them with your vehicle."
"Speed of repair considering the volume of work they have was good. Customer service representative was nice. Price mark up of parts that they sell online versus in house is extreme!"
"My deep dissatisfaction with the service I have received regarding the repairs of my truck. I expected a certain level of professionalism and communication, which has been sorely lacking in this instance. I was not notified about the delay in the service requested. The lack of communication has caused significant inconvenience and disruption to my schedule. The absence of clear and timely updates left me in a state of uncertainty regarding the status of my truck. This is not only frustrating, but also unacceptable from customer service standpoint. I had to schedule an appointment at another dealership. I will not bring my truck nor recommend this location to anyone."
"Give Moises a raise, because he was able to pacify my dissatisfaction which is not easy to do and help come to a solution. I took my car in for service and inquired if my Park Assist retrofit was done (which I was told it was done last service call but I knew it wasn’t) turns out it wasn’t done and I had to bring it back. 3 visits later..it’s finally done. No, I was not happy with having to go in multiple times but Moises listened to my displeasure and came up with a solution before I escalated the situation to a manager. Kudos to him, because this would have been a one star rating if he did not step in."
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