ATEL RV Bus and Truck Service Center, Inc. 12120 Conway Road, Beltsville, MD 20705
About the Business
At ATEL RV Bus and Truck Service Center, Inc. located in Beltsville, Maryland, United States, we offer a wide range of services for all your automotive needs. As a car dealer, we have a variety of vehicles available for purchase. Our expert technicians also provide top-notch car repair services to keep your vehicle running smoothly. Additionally, we offer lodging for travelers passing through the area and have a store stocked with automotive supplies and accessories. Visit us at 12120 Conway Road for all your automotive needs.
Photos
Location & Phone number
12120 Conway Rd, Beltsville, MD 20705, United States
Hours open
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed
Sunday:
Closed
Reviews
"Brian and his team are fantastic. They are extremely thorough and attentive, and they handle problems that others cannot. When you arrive at their facility, you will see smaller RVs, buses, and extremely high end motorhomes. There is a reason why . . .they're great. I recommend them highly."
"One of the most disappointing experiences I have ever had was dealing with this particular establishment. We entrusted them with our bus over four months ago, hoping to receive an estimate for repair and an evaluation of its value. Our intention was to see if purchase a new bus was a better option, if the cost of repairs exceed the bus's worth, which it did. Unfortunately, we received no communication from them for months, prompting our team to reach out and inquire about the status. To our surprise, we were presented with an invoice totaling $5,000 for repairs on the bus, which we never authorized. When I requested evidence of authorization for the repairs, they claimed it was unnecessary, as they had never received written consent for any work. Our team went to retrieve the bus, only to be told that no repairs had been made and that it was inoperable. Upon my arrival, they insisted that we also pay the invoice for another bus that belonged to a different school and had been sitting there for three years. Despite my attempts to explain that the bus was not ours, they were unwilling to listen. It seems that legal action may be necessary. I strongly advise you to steer clear of these dishonest individuals, and if, for any reason, you find yourself dealing with them, be prepared for them to take liberties with your vehicle without your consent."
"So glad that I found Brian and his team at ATEL. They have been servicing my Mercedes sprinter diesel 3500 for over two years. They have been able to fix all the little things the dealership couldn’t. They were very helpful in making sure that they submitted repair bills to my manufacturer for warranty items. It’s so helpful to have a dealership that has a good relationship and is trusted by manufacturers. Once you meet Brian and his team, you will realize that you’re in good hands. Their shop is immaculate and they work on everything from small RVs all the way up to rockstar buses. They are even selected by the state of Maryland to repair all of their equipment that they cannot do in house. Highly recommend."
"Asked for a quote for the limousine paint job , Leah told me to fill up the form and send her a pic of limousine so she can write me a quote . I provided her with every things but she failed to send me any price quote .It's totally waiste if time to deal this RV paint shop .I would not recommend it to anyone it's not even a worth phone call. I highly recommend Holly Acres Rv and marine in Woodbridge, Va ."
"What can I say about ATEL but they are the best! I own a small TV production company out of Wisconsin and have a fleet vehicle in the DC area. After working with the local dealership I found that I was not getting the customer service I should be getting. That's where ATEL and Brian came into play. He has done what a business owner would do for a customer. (TRUE CUSTOMER SERVICE) I can call him and bring either my ProMaster or Sprinter in and I know the right service will be done. They go over the van as if it was their own vehicle and do the right thing. They will tell you wha is wrong and what it needs. They are thorough and in my opinion the best in the business. I have a custom studio built into my vans and they will work on everything, where the auto dealerships will tell you they won't. I can not brag enough on how great ATEL is, and I can say I would not be in business unless I found them to work on my vans. They keep my vans/business going and in top notch condition so I can provide the best service for my clients. Thank you so much Brian and ATEL for everything you do for the Snap 180 Media vans and I will always bring my vehicles to you. Chris Owner Snap 180 Media"
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