Papa Johns Pizza

"I was picking up my pizza and I told them my name by the person at the desk apparently could not understand me. I told the person 3 times and she did not give me the pizza. Someone else came out and it turns out the pizza was sitting b There for more than 15 minutes."

"So it appears most of the Papa John franchise in both areas have been taken over by new ownership - in a worse possible way. Every franchise owners have to go through training but it appears either the corp. Doesn't train them properly or these new ownership constantly cuts corners and disregard customer service. I'm not going to bother describing how bad the quality have become since we're no longer customer of both locations. Lots of other Pizza options always and choose them."

"All I can say is papa John’s was once a place for consistent pizza for the kids. I thought I give it a second chance at this location in Exton PA. The pizza once again was under cooked. This is the last time and I would highly advise going to another location if you really want papa John’s."

"Very nasty restaurant. Walked in and saw trash and bags on the floor, someone sitting on the floor, and no gloves. Honestly with the way the restaurant looked, I wouldn't want to know how the fridge looks. Came home and couldn't bring myself to eat something made from there and threw it out. I would not recommend this location."

"Ordered dinner tonight online at 6pm for delivery. Never showed up, called they said they had a glitch in their system and never received it. Took my order again, and GM said we would have it in 35 mins, and gave 30% discount. An hour later, I called AGAIN, and they claim they never received it. By this time its now 8:15, cancelled the order and insisted on a refund. This place, I am assuming, is under new management, and its awful! Used to be friendly and reliable. We will never be ordering from them again!"