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GUSTO TIRES
9401 Baltimore Avenue, College Park, Maryland, United States
About the GUSTO TIRES
GUSTO TIRES is a leading car repair and tire shop located at 9401 Baltimore Avenue in College Park, Maryland. Our experienced technicians are dedicated to providing top-quality service and products to keep your vehicle running smoothly and safely. Whether you need a tire rotation, alignment, or a new set of tires, we have you covered. Visit us today for all your car repair and tire needs.
Photos of GUSTO TIRES
9401 Baltimore Ave, College Park, MD 20740, United States
Opening hours of GUSTO TIRES
Monday:
09:00 - 19:00
Tuesday:
09:00 - 19:00
Wednesday:
09:00 - 19:00
Thursday:
09:00 - 19:00
Friday:
09:00 - 19:00
Saturday:
Day off
Sunday:
09:00 - 17:00
Reviews of GUSTO TIRES
"I live only a few blocks from Gusto Tires, and I like to keep my business local. I'm a snowbird and I spend the winter in Florida. Last season I saw I needed tires and I decided to visit this business for the first time. The proprietor was nice, and the price was fair. Fast forward to a few weeks ago. I went back to get the tires rotated. A young man quoted me a price of $10 per tire and $15 to balance the two front tires. The total was $70, so far so good. For whatever reason I asked the young man if he was related to the owner, and he said they were his parents. Upon my return to pick up the car I was informed that one of my wheels was bent and he decided he could not rotate the tires, so he simply balanced the two front tires instead of informing me before he did the work. That was the first mistake. I was irritated because if he could not rotate the tires, it made little sense to balance the front. To make matters worse when I went to pay, I dealt with a woman who I later found was the new owner. She had some sort of argument with the first guy I dealt with the season before, and he was no longer affiliated with the business. The young man came into the office and spoke to the owner in Spanish. The total was $60 but should have been only $30. I was already having a bad day so I said nothing as I didn't think I could control my anger. I'm on a fixed income and facing incredible adversity. The other day I visited my mechanic who is next door to Gusto Tires. I'm about to drive 898 miles, and I wanted them to make sure all was copasetic with the car. It was then I recalled the incident of being overcharged by Gusto Tires and I went next door to resolve it. The young man did not remember me or the car. At least he said that was the case. I told him I wanted $30 back as he had doubled the price on me. He had me call the owner, and that's where everything went bad. As the young man had said the owners were his parents, I referred to the man as the owner's son. She couldn't believe I thought the man was her son. Obviously, that wasn't the crux of the biscuit. I had been ripped off, and i was trying to salvage the relationship, but it would have to start with getting $30 returned. After I finally got her off the subject of my thinking the guy was her son, she asked if I had a receipt to which I responded I did. She then asked me why I waited so long. I told her I had a lot on my plate, not the least of which was my sister coming down with dementia. What difference does it make that I waited a few weeks? The important point was why was a senior citizen ripped off like this in the first place? My guess is these good reviews are phony and written by friends and family or when the original man I dealt with last season was still involved with the business. The young man is now the face of Gusto Tires. Not only did he blatantly rip me off he also tried shamelessly upselling me, not realizing I had bought tires 8 months prior. He said I needed new tires. I'm old, not senile or stupid!!!!! There are many places to buy tires. Gusto Tires should be avoided at all costs. They deal from the bottom of the deck, and prey on senior citizens. The owner had the chance to make it right but chose not to. I was unable to rectify the situation with the owner who is oblivious to how to treat a customer fairly. Please make a better decision than I did and take your business elsewhere!!!!!!!!!"
"Truly the best experience I could have asked for. My tire went flat on the side of the highway nearby. I called them and Adrienne was so helpful. She help with a tow company and had the tire I needed in stock. It was a quick and easy process. They truly saved my night. I will definitely be going back! Very reasonably priced and amazing staff! Would rate it 10 stars if I could!"
"Needed a new tire on a Sunday morning. William, the technician, was not only extremely pleasant to deal with he quickly and professionally installed a new tire at a VERY fair price. I'd recommend this local business to anyone who needs a new or used tire!"
"No the type to review but the value and professional is *****. Very impressed with the price and the fact that they didn’t try and rip me off!!! Highly recommended. Great staff also."
"Tire blew on a Saturday afternoon and was able to contact Adrienne on one of their closed days. The fact the she called me on a closed day speaks volumes about their dedication to helping out when you really need it. She helped get a new tire on my car before the weekend was over. Outstanding business! Will come back myself and put my friends on to this spot whenever they need tires!"
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