VCD AUTO REPAIR
5320 Queens Chapel Road, Hyattsville, Maryland, United States
About the VCD AUTO REPAIR
VCD Auto Repair is a trusted car repair and car wash institution located at 5320 Queens Chapel Road in Hyattsville, Maryland, United States. With years of experience in the industry, our skilled technicians are dedicated to providing top-notch service to keep your vehicle running smoothly and looking its best. Whether you need routine maintenance, repairs, or a thorough car wash, you can count on VCD Auto Repair to deliver exceptional results. Visit us today and experience the difference our expertise and commitment to customer satisfaction can make for your vehicle.
Photos of VCD AUTO REPAIR
5320 Queens Chapel Rd, Hyattsville, MD 20782, United States
Opening hours of VCD AUTO REPAIR
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 15:30
Sunday:
Day off
Reviews of VCD AUTO REPAIR
"On January 2nd I was experiencing a coolant leak, my car was overheating. My best friend reached out to a mechanic he had been in contact with before. Santos who runs the auto mechanic shop said he would check it out. I had my vehicle towed from Herndon, Virginia to his shop in Hyattsville, Maryland on Wednesday January 3rd. Santos told us that it was the water pump and that it needed to be replaced. He contacted me Friday; January 5th and said the work was completed and that I could come pick up my vehicle. When I arrived at the auto shop I received my keys. When I started my vehicle my car was making a loud whistling sound that I have never heard before. I called Santos and told him about the noise and told him it wasn't making that noise before I brought it in. He told me to bring it back Monday, I was not okay with that so I called him back and explained my uneasiness with the whistling sound I was hearing. So he said bring it back in the morning. That was Saturday January 6th. I brought my car back to him early morning around 9 AM. He told me the work should be done by Monday; January 8th. I called him Monday as I did not receive a call from him. He told me in his words "We will call you" as to say don't call us we will call you when the work is completed. That did not sit well with me. Through the week me and my best friend kept calling up there to check on my vehicle and we had been hung up on so many times. We decided enough was enough and went to get my vehicle Thursday; January 11th. My best friend and I were very displeased with his work ethics. He never kept us updated. And when he talked to me (female) he was very brief and short and not in detail. When we arrived at the auto shop we had no problem telling him how displeased we were with his services. He told us my car was fixed and gave me the keys. The police were called. When the police arrived we explained what had been going on. The police officer asked me to check on my vehicle. When I started my vehicle the officer heard the loud whistling sound and said yes I see what you are saying your car is definitely not supposed to sound like that. He then walked back over to Santos and said I thought you said that the problem was fixed it's still making a whistling sound. The officer knew why we were upset. Santos got paid to do a job and he messed up and didn't want to take responsibility. They had to hear my car making that sound when they parked it. And they just left it as is and said to hell with it. He told the officer that his job was to fix the water pump and that was it. But what pisses me off is that you caused another issue and refused to fix it. My best friend and I will never do business with Santos ever again. He's bad business. I had to take my car to another shop to be serviced and now I'm getting the help that I needed! Do not take your car here. It may just be your day to be bamboozled! I wish I could leave 0 stars. Smh"
"Absolutely amazing ! Both times I came here I received amazing service. The staff is friendly, prices are fair, and the service is quick. I can't recommend this place enough. Come here! You won't regret it."
"Been with them for about 10 years and they are good guys . There friendly to and pretty chill . I was going be charged 1000 from another shop for a repair ! And vcd gave me a wayyyyyyy better deal. Who ever said they are good guys is true . A lot of other shops will hustle you but this place is good and family ortiented"
"These aren't just good mechanics--these are good guys. They try to charge you as little as possible rather than talking you into fixing things that don't need it. They're fast too. The shop is always packed but I'm always surprised by how quickly they're able to get to my car. Highly recommend!"
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