Papa Johns Pizza 4809 Ritchie Highway, Brooklyn Park, MD 21225

"Staff recommended ordering online for especials. The manager is very pleasant and customer oriented."

"The driver got lost and we never received our pizza. She called us with an attitude and frustrated because she was lost. I called the store they said they would call the driver and get back to me. 40 min later I call the store just to find out they completely cancelled the order and never notified me. I speak to the manager and ask her to remake the pizza and I will come to pick it up. She tells me to reorder the pizza as a carry out order at full price. I call to get the managers name to file a formal complaint and get hung up on 5 times. Stay far away from this store. The employees lack professionalism, customer service skills, extremely rude, and could care less about their job."

"Horrible service, I've called 15x no answer. Pressed optio. (5) 15x rings then hangs up. I spend $40 on 2 pizzas, 1 pepperoni, 1 sausage. I received 2 cheese. No response and option 3 transfers me to the location which doesn't answer. I want a immediate refund. Asap!!!!"

"I have ordered multiple times from this location and each time, I either get a delivery with a crushed box or late delivery with pizza that is barely warm. Tried my luck at picking up at the store once to only to arrive at the drive through and waiting 20 mins after pizza was reported as complete because someone else was allowed to order through the drive thru but not told to wait somewhere else. Ordering from here makes me wish tips were refundable. At least the food arrived I suppose."

"Pizza here is almost always decent..Always had great service with delivery. Some very young staff inside could use training in making pizzas AND basic Customer Service. 99.9% of the time my pizza is good, and was made RIGHT. Charging .75 for SAUCE CUPS just seems sad & Petty as hell, but. No longer doing WINGS from Papa J & Little Caesars; way too expensive for the TINY wings you get which sometimes look as though they may have just been THROWN together ANY kind of way.with buffalo sauce sitting in top only, not even tossed a little."