Koons Silver Spring Ford Service 3111 Automobile Boulevard, Silver Spring, MD 20904

"As far as the servuce goes u needed work done in my vehicle. They took a long time. Longer than they initially said Then there were some costly miscommunication s which cost me more money. I haven't gotten my vehicle back, hopefully the work was done properly"

"Best car dealers ive been to. They really look out for me every time i get my car serviced here. Thanks koons!"

"Jesus called to setup my onsite service at my office and promised his team would be here within 45-50 minutes. Owen and Dwight arrived within 30 minutes and completed my scheduled service within another 30 minutes. All while I was back at work in my office. They were courteous, quick, and I would highly recommend Jesus and his team for any normal service that doesn’t require a visit to the shop. It’s easy to schedule and extremely convenient."

"Been a customer here for 20+ years. Dropped of my mint 2020 F250 for a 30k mile service. Picked it up to find that ALL 4 wheels and center caps were scratched/scuffed during tire rotation. After a few days of waiting to see how they wanted to handle it they did take responsibility and offer to replace the center caps. I did not accept the offer to "repair" the wheels. Personally I believe they should have been replaced. My bigger concern was for the future service of my F250 and 2022 Expedition. I asked the manager how we can avoid something like this in the future. He told me he has no control over what happens in the shop. I walked out of there for the last time and got in my truck to find that someone left their breakfast trash in my truck. What a shame..."

"Mobile Tech Service is great! For the recall on our Mustang they came out and completed the repair in our driveway. For our Explorer they picked the vehicle up, took it to thier shop, did the repair, and then dropped it back off. Highly recommend for those who don't have time to drop thier vehicle off for Service."