Mair's Continental Motors

"There is nothing more important than a mechanic who works with integrity and it’s up front. One of the best!"

"This garage has been around for decades and there’s good reason because the service they provide is excellent. I’d highly recommend them for their repairs and will be going to them anytime my VW needs service!"

"First time there, amazed when senior tech actually LISTENED to me in regards to what work I wanted done and also added helpful suggestions. Appointment was reasonably quick, car was ready when promised and bill was extremely reasonable! Well done MCM, you'll see me again."

"I had repairs done on my car from this mechanic to solve some issues and got my car back and a check engine light came on immediately and was having oil flow problems so I actually park the car for a while and just used my other car. Due to events I had to go back to my vw so I dropped it off at Mairs on December 21 2020 to solve the oil flow issue. And granted I understand with covid and holidays that repairs could be delayed. I actually didn’t hear anything from them for almost a month and called. They told me that I needed a new oil pump and would order it. (Why they didn’t already order the oil pump I don’t know) so I was reasonable and just accepted my car wasn’t done yet but was guaranteed my car would be done within the next few weeks. So I call them again about February 15 cause I still have yet to hear any updates. And I start getting the run around. I was told they were still looking to order the oil pump almost 2 months after I dropped off the car. I get told then that the car would be done by the following week. So I call every Wednesday for the next 3 weeks and keep getting excuses as to why the car is yet to be finished. Beginning of March I decide I’m gonna take the car to a different mechanic and make “mairs” aware of this. March 5th I go to the shop to pick up my car it’s obvious they never even started the work but assured me that if I allow him to do the repairs it would only take another week. This was March 5th. Today’s date is April 14 2021 and I am still waiting on them to finish my car. And if that’s not enough I wasn’t made aware until April 6th that my car was also gonna need a new turbo. The whole experience has been very unprofessional and it’s like Im being made to feel like a bother just by using their business. Even after telling them that I would just go with a different mechanic and they insisted I stay with them."

"I was taking my car here for about a year, because this is where it was purchased. Within 3 months of buying it, my check engine light came on. I took it back and had a sensor replaced, but the light came back on a few days later. I brought it back for inspection & of course, it failed the emissions test. I was told the light was on because I needed a new exhaust (if that was the problem, then my exhaust went bad within 3 months of purchasing the car). I had the exhaust replaced & 2 new tires put on. It cost me approximately $500. Within 3 days the light was back on and less than a month later one of my new tires was flat. There was no problem with the tire itself, it was just leaking around the rim (I've been told that it's probably because the rims weren't cleaned before the new tires were put on) I did bring it back to have the tire fixed, because I didn't want to have to pay for their error at another shop, but from now on, I'll be taking it to a new mechanic."