Pizza Hut 1322 Crain Highway, Bowie, MD 20716

"Honestly since there’s not less than one star or negative amounts, that’s the ONLY reason I put one star. This establishment should be shut down. It is beyond ghetto! Today I ordered 3 pizzas, wings, and a soda. When I got my order from the Dasher, although I ordered straight from Pizza Hut, my wings were missing. I asked the Dasher named Gold where my wings were and he told me what he gave me was all they gave him. I then called Pizza Hut, WITHOUT an attitude and told the girl who answered about what happened.. She apologized like she cared which is technically good customer service.. But when she put me on hold to “tell her manager” her and another employee were talking in the background, being loud and rude… The other employee said “ I don’t give a F” and that “she won’t get no free wings off me”… He then kept asking if I was still on hold and said “oh well let her stay on hold”.. Meanwhile I was on the phone hearing EVERYTHING so I made my way to the store… I wasn’t worried about the wings so much nor the money, BUT for the poor customer service and the lack of respect and the sheer ignorance of not muting or putting the call on hold I am very disappointed!! The manager or assistant manager wasn’t as bad but he definitely didn’t have the professionalism of a manager… and the cherry on top for me was the children that were in the back. Unsafe, unprofessional, and I’m sure it goes against policy. Oh yea… The pizza wasn’t even that good and it wasn’t cut right, we had to cut the pizza ourselves to pull it apart."

"Paid $30 for two TERRIBLY burnt pizzas that were not edible last night at this location. Shocked by the audacity of the staff to think they can serve food prepared that horribly. First and final time ordering food from this location. Ended having to throw out the pizza ."

"We ordered two pizzas and the mini cinnabonsm and everything came out perfect. We were rushing around trying to get ready for the Skynyrd/ZZ Top concert, and this was the flawless icing on the cake. And the leftovers were amazingly handy too! :)"

"Just went and picked up my pizza and received hot, commercial-ready pizzas in 15 minutes!!! Great job Pizza Hut!!"

"I ordered my pizza from this location in Pointer Ridge Plaza. Paid for it. Never received it. Called to find out what had happened. Was told that it was the wrong number. Called back the number, was told it was the wrong number again and was then given a fake number to call. Not sure exactly what’s happening. But I’m $62 out and no pizza. I called corporate and they should be getting in touch with me in 1 to 3 days. Not sure who is playing what game, but I will never order from this location again."