Andrewtech Automotive

"I went to Andrewtech because of its name, but I learned a lesson that a name means nothing. I sent my STI there and hope to get a specific CEL resolved. First time, it took them a day to get back to me after I dropped off the car. What they did was to clear the engine code and call it the day. The same CEL came back no surprising. I called them and express my frustration and the person called Mason told me they cannot refund because their tech spent time on my car. Well, I am pay for the service to get the car fixed not your tech's time. A sign of incompetence. They asked me to drop off the car again on a Monday. I asked if they can finish the work within that week and I got a yes answer. In reality they did not. After picking up the car, that specific CEL seems resolved but the car now has two brand new CEL corresponding to oxygen sensor. I am disappointed"

"I am a bit torn on them. I am not questioning their work. They've performed work that seems fine. I've had major work completed by them. On my last 2 visits I was lied to but the GM. 1st time. I was told that the repairs would cost between $7-8K and that it would take a couple of weeks. Over a month later I was able to pick up the car. I come in and am told the bill was a little over $10K. I was never told of the increased costs. In the end there wasn't much for me to do. I was happy with the work but went about my merry way. 2nd time, I was in for "minor" work. During this work, they discovered all sorts of other problems. I can't question whether these were legit or not so let's assume they were. Costs kept creeping up. GM calls me to tell me that it would cost $4300. Ouch!. I was expecting $1500. I asked to think it over. I call the next day and begrudgingly tell them to go ahead with the repairs. When I go to pick up the car. GM said that they went ahead and charged my card on file (hmmm). He hands me a receipt for $5K. I asked about it and he claims he never said $4300. So between the 2 repairs, I was charged about $3K more than they told me."

"Amazing experience with Mr. Andrew, very professional and handled everything well. solved an issue I had with my vehicle for a while in a matter of minutes. Will continue coming back for great service and would also highly recommend it to anybody with Subaru troubles."

"This place of business is incredibly unprofessional and untrustworthy. I have a file full of evidence as to why you should not use this business for anything related to your car. They only reason they continue to use the name AndrewTech is because they are riding the reputation of Andrew Yates and nothing more. The Shop manager is an absolutely arrogant and unprofessional. They charged me for higher end parts (specifically an all aluminum radiator) and installed a basic replacement radiator with plastic ends. There is absolutely no telling what other parts they lied to me about. They where very quick to pull out the motor that was in my car when I dropped it off and I never saw the motor since. These guys are a bunch of lying thieves and I would not recommend them if they were the only shop in the state of Maryland. Avoid them at all cost. Attached are pictures of the parts they were going to install in my car and tried to charge me $13k+ for."

"2022-10-18 update: Still coming here, still amazing as ever. 2022-05-20 update: I'm still coming here for everything related to my Subaru and they are still absolutely amazing as ever. Before I start this review, I want to mention that Andrewtech did NOT ask me to write this review. I am usually not one to leave reviews because I'm lazy, but my exceptional experience at Andrewtech has compelled me to make an exception and write a detailed review. I came to Andrewtech after reading about them on NASIOC forums. I had recently purchased a 2009 WRX that was in poor shape and was beaten on by the previous owners. Andrewtech set me up with an amazing build, dealt with my impatient self by answering any and all questions I had over the phone, and were always very kind and friendly towards me. In my opinion, their labor charge was incredibly fair given the work they did on my car. Suffice to say, I will be continuing my relationship with Andrewtech and will be bringing my car here for any and all work/maintenance it needs for the future."