AutoZone Auto Parts
21430 Cedar Drive, Sterling, Virginia 20164
About the AutoZone Auto Parts
AutoZone Auto Parts is a leading car repair and parts store located at 21430 Cedar Drive in Sterling, Virginia. With a wide range of automotive products and services, AutoZone is a one-stop shop for all your car maintenance and repair needs. Whether you're looking for replacement parts, accessories, or expert advice, our knowledgeable staff is here to help. Visit us today and experience top-notch customer service and quality products at AutoZone Auto Parts.
Photos of AutoZone Auto Parts
21430 Cedar Dr Suite 112, Sterling, VA 20164, United States
Opening hours of AutoZone Auto Parts
Monday:
07:30 - 21:00
Tuesday:
07:30 - 21:00
Wednesday:
07:30 - 21:00
Thursday:
07:30 - 21:00
Friday:
07:30 - 21:00
Saturday:
07:30 - 21:00
Sunday:
08:00 - 20:00
Reviews of AutoZone Auto Parts
"So, this guys have no idea about serving people, they’re absolutely bot interested in taking care of customers. Even properly do not know their responsibilities about helping customer inside the store and attitude is the worst. Especially the guy who introduced him as a manager is horrible! Do not go to this store! Do not waste your time and nerves! They refuse to replace battery for me which is under warranty, start arguing about all about liability things and etc. just ridiculous!!! BYW , AUTOZONE SHOULD TRAIN PEOPLE BEFORE HIRING AND ABSOLUTELY TEACH THEM BASIC KNOWLEDGES AGOUT VEHICLES!!!"
"Went there today for the first time to get wipers not knowing anything about it. Aaron was super helpful, explained to me the difference between the different kinds and went above and beyond to to make sure I was buying the right thing for my car and how to change it."
"Whoever the older Caucasian man was working Monday 5/29/23 was horrible at customer service. I waited in line for 5 minutes listening to him anger the customer in front of me with little care about solving his problem. The customer before me left swearing in disbelief about the lack of care. When I got to the counter to ask him for help changing my car key battery he simply pointed at the section without getting up. I said I don’t know which one I need since I haven’t had to replace it and he just through a tool set on the counter at me with absolutely no care of helping me. I left just like the guy in front of me. So I went to the Auto Zone on Elden St in Herndon and got the complete opposite customer service by Julius who actually cared to show me how to open the key. I will never go back to this location in Sterling with so many better options close by."
"Went there to source a battery for my vehicle and was told out of stock , no alternative solution , nor any efforts towards solution such as sourcing from another store , very unhelpful! Don't understand if the guy simply did not like me , or was having a bad day , however , regardless I should have been treated better !"
"I stopped by the AuroZone Parts store to do a quick review, but it turns out I stayed there a lot longer for two reasons. First, I found hard to find parts for my vehicle I had to have and second, the staff kept me there. They kept my there because they were so welcoming, genuinely caring and engaging in conversation. Normally, I go to a store to shop or get information to conduct a review; however, I couldn't leave because the staff and the manager were so friendly and engaging that we had a good conversation. I felt so comfortable here and I enjoyed my experience at this location because the staff demonstrated a level of customer service that can't go unnoticed. I mean going above and beyond the usual,"did you find everything that you were looking for" dialog. They nailed, they really made me feel like I was their number one customer. The pleasant atmosphere and truly clean store with the added benefit of having a very cool staff says a lot about the AutoZone culture. There were no empty shelves and the products they have here are almost hard to find anywhere else, but I found them here. I really enjoyed my shopping experience here at the AutoZone located off Route 7. I recommend anyone reading this to visit the store to get their next auto parts, you'll thank me."
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