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Sam's Automotive
23035 Douglas Court, Sterling, Virginia, United States
About the Sam's Automotive
Sam's Automotive is a trusted car repair institution located at 23035 Douglas Court in Sterling, Virginia. With a team of experienced mechanics and state-of-the-art equipment, Sam's Automotive offers high-quality services to keep your vehicle running smoothly. Whether you need routine maintenance, repairs, or diagnostics, you can rely on Sam's Automotive to provide efficient and reliable service. Customer satisfaction is our top priority, and we strive to exceed expectations with every visit. Trust your car to the experts at Sam's Automotive for all your automotive needs.
Photos of Sam's Automotive
23035 Douglas Ct # 120, Sterling, VA 20166, United States
Opening hours of Sam's Automotive
Monday:
08:30 - 18:00
Tuesday:
08:30 - 18:00
Wednesday:
08:30 - 18:00
Thursday:
08:30 - 18:00
Friday:
08:30 - 18:00
Saturday:
09:00 - 14:00
Sunday:
Day off
Reviews of Sam's Automotive
"I was doing everything for my vehicle at this place for years. And I loved it until one day, during a routine oil change, I don’t know how they ruined the oil pan, which is totally normal and could happen anywhere. But what wasn’t expected and normal when they didn’t inform me about the incident and gave me the car as if nothing happened. When I woke up the next day, I found unbelievable damage and mess when the oil leaked out and spoiled the garage and driveway. And that is the first sad part of the story. In the second part, the car got towed, and I was told the oil pan will be changed. Unfortunately, That never happened! The vehicle continued leaking days over days, I made endless calls and visits trying to fix the problem, I was hearing lies for weeks, and after, I gave up. I took it for another mechanic when he inspected it and recorded a video showing all guys were doing was trying to glue the oil pan and not replacing it, which was a big shock for me for two reasons. First, how dare you hide such apparent damage when you know any mechanic will figure it out in a few minutes? Second, the effort, time, collateral damage, and even cost were way more than replacing the oil pan. Which what should have been done in the first place. To be fair, in my review. The guy has covered the fixing cost. However, money is not my concern. The sad and frustrating part is when you are not honest, transparent, and trustworthy for your customers. I was very disappointed with such a horrible experience that I had never been through before."
"I have been going to Sam's for about 6 years. He has been the most honest mechanic I have come across. 3 years ago I had a vehicle that needed a repair that was going to cost more than the car was worth. Instead of being greedy and trying to make extra money, Sam strongly recommended that I get rid of the car instead. I am forever grateful and I will always use his services!!"
"I have been going to Sam’s Automotive for years. During this whole time, his service has been the best. The quality of his work is outstanding. You’re fine. Sam will research and give you the best pricing to get the job done."
"Sameer from Sam's Auto is a wonderful person and true professional.He explained everything in detail and fixed the issues we were having in our 2 office vehicles. He proactively checked and explained the impact of the things in the overall effectiveness. We would definitely rehire him and will strongly recommend their services to others."
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