Costco Tire Center 1300 Edwards Ferry Road Northeast, Leesburg, VA 20176

"Very long wait times for drop-off and pick-up. One employee in the office on a Saturday morning. We waited an hour and half just to get our key back on a tire rotation and balance. There no notification system with Costco Tire Centers when the car is ready! Solve your understaffed and poor notification problems, Costco!"

"They misled information. Expensive. They changed the 4 tires and sensors with full price and the Tires don't look new (not clean) they don't make aliment or balance after waiting more than four hours. On the phone they said will take one hour. Aafter all of that they say go find some place for balance. I asked before i buy if they do all of that she said yes. will never use them again"

"Save yourself the trouble and go to an actual ASE certified shop. You might spend a couple extra dollars but you will save yourself a headache. Guy on the phone said they couldn’t fix my tire that was less than a year old (nail was too close to the sidewall, I get it). However when I asked them to put the spare on the rear and move one of the other tires to the front, the guy started arguing with me. Even though the bad tire was the left front tire, he tried to tell me “the safest place to put the spare was the right front incase it falls off”. Even after I explained it was a full size spare he still refused to put it on the rear. Apparently this genius decided to call me and tell me about my tires without even looking at my car and then argue with me about it. The supervisor apparently decided to put the tire on the rear because it was on the rear when I showed up. Then they give me the car back with the tire pressure sensor on. The sensor was not on when I dropped it off, so I asked them to add air to the bad tire in the spare position to make sure they didn’t mess up my sensors. They acted like I was being unreasonable. They finally complied with my request, but the supervisor would not engage or even make eye contact with me. He was happy to take my money but wouldn’t tell me when the replacement tire would be there. The headache wasn’t worth the couple of dollars I saved getting tire work done at Costco."

"Ordered tires for a Tesla Model S and Toyota Camry Hybrid - fast shipment or tires on hand along with fast service. Highly recommend this team. I have gone to the competetor here in NOVA and they have stripped bolts and mis aligned tires. Ever since switching to this company for tire needs I have not had a single problem."

"Great mounting experience. The staff was friendly and very nice! I brought in my rims to get tires mounted, and they took their time to make sure that they wouldnt get damaged! They even loaded the rims for me, as to not have metal to metal contact. Tires were priced well too."