Caliber Collision

"Their customer service is superior and the quality of work exceeded my expectations. They kept me informed of the status of my repairs on a weekly basis."

"Great customer care and kept me informed consistently through text messages which was great. Did not have to call one time to see how things were going. Manger was professional and front desk staff was always helpful and polite. Thank you for a great experience."

"The front end of my car was damaged when a person ran a stop sign and I hit them, damaging the entire front bumper of my car. I dreaded what the next several weeks were going to bring with working with another insurance company, rental cars, and my car needing major repairs. Let me tell you, Caliber eased the entire process for us from the moment I stepped in their door. The front desk person called Enterprise immediately upon my arrival, after, a Caliber Tech (Steve) took me for a walk around my car, explaining the entire process. Even when sitting there waiting for Enterprise the manager came out to make sure I wasn't waiting too long. Caliber worked directly with the insurance company keeping us informed each step of the way, as well as ensuring us the other insurance company would cover 100% of the costs. When my Mazda was completed, the front end looked brand new. What a beautiful job! I will never go to another place when I need body work done on my car. Top notch, extremely professional, and outstanding work AND staff/technicians!"

"After a horrible experience with Al Packer Ford my insurance company sent me to Caliber Collision to have the car redone. What a fantastic experience and the car looks like brand new. Thank you so much and I would highly recommend them to everyone."

"George was the Technician who worked on my car, and I could not even tell where the damage had been when he was done! George updated me daily about the repair status, and also any paperwork that may be needed. The Supervisor Steven was also very accommodating, and made me feel super welcome, and valued as a customer. I will absolutely use Caliber Collision Essex again!"